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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator, Stonegate Group, known for its inclusive culture.
- Benefits: Enjoy 25% off food and drink, flexible hours, and discounts at gyms and hotels.
- Other info: We support neurodiversity and provide training to help you thrive.
- Why this job: Be part of a vibrant team in a charming riverside pub with great career growth.
- Qualifications: No experience needed, just a passion for hospitality and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Location - The Waterside Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At The Waterside Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at The Waterside Inn.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. As the name suggests, The Waterside Inn is a charming traditional pub perched on the edge of the River Lea in Ware. Our beautiful location makes us the perfect spot for a relaxing drink taking in the river views, with a wide range of cask and craft ales, wines, spirits and crafted cocktails to choose from. For something a little more indulgent, our extensive food menu boasts everything from Sunday roasts to seasonal specials and heart warming desserts.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Waterside Inn directly.
Front of House Team Member in Ware employer: Metropolitan West
Contact Detail:
Metropolitan West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Ware
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Waterside Inn and soak up the atmosphere. Familiarising yourself with the place will help you connect better during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Think about how you can make their experience memorable and be ready to share your ideas on how to enhance guest interactions during the interview.
✨Tip Number 3
Show your passion for hospitality! When you apply through our website, let your enthusiasm shine through. Share stories about your previous experiences in customer service and how they’ve shaped your desire to work in a vibrant pub environment like The Waterside Inn.
✨Tip Number 4
Be yourself! We value individuality at Stonegate Group, so don’t be afraid to let your personality come through. Whether it’s your unique way of connecting with others or your love for food and drink, showing who you are can set you apart from the crowd.
We think you need these skills to ace Front of House Team Member in Ware
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that show you can contribute to creating a positive guest experience at The Waterside Inn.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Metropolitan West
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Waterside Inn. Check out their menu, understand their vibe, and maybe even visit for a drink. This will help you speak confidently about how you can contribute to the team and enhance the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples from your past experiences where you worked well in a team. Highlight your ability to connect with others and create a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Emphasise Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest. This role is all about creating memorable experiences, so showcasing your passion for hospitality will definitely impress them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team maintains a clean and safe environment. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.