At a Glance
- Tasks: Join our team to create unforgettable guest experiences and serve delicious food and drinks.
- Company: Stonegate Group, the UK's largest operator of pubs and bars, embracing diversity.
- Benefits: Enjoy 25% off food and drink, discounts, and early access to wages.
- Other info: Inclusive culture that values individuality and supports personal growth.
- Why this job: Be part of a vibrant team in a lively pub atmosphere with fun events.
- Qualifications: No experience needed, just a passion for hospitality and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity: At Farmhouse, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Farmhouse.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us: We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. In New Waltham, Grimsby is The Farmhouse, a popular village pub serving delicious food and a fantastic range of drinks. Our menu boasts all the best of British dishes, from hearty Sunday roasts to sumptuous desserts and everything in between. Or, if our guests simply want to sit back and relax with a sip, our variety of cask and craft ales, wines, gins and crafted cocktails are the perfect refreshment to enjoy either in our cosy pub during the colder months or out in our incredible garden during sunny summer days. Plus, with regular quiz nights, karaoke and entertainment, there's always something to enjoy here at The Farmhouse.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Farmhouse directly.
Front of House Team Member - Create Guest Experience in Waltham employer: Metropolitan West
Stonegate Group is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and individuality. As a Front of House Team Member at The Farmhouse in New Waltham, Grimsby, you'll enjoy comprehensive training, opportunities for personal growth, and a supportive team environment, all while serving delicious British cuisine and drinks in a welcoming pub setting. With benefits like a generous rewards card, discounts across various retailers, and early access to earned wages, working here means being part of a community that values both its employees and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Create Guest Experience in Waltham
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Farmhouse and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you in your interview but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play common scenarios with friends or family, like taking orders or making recommendations. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show your passion for hospitality! When you apply, let your enthusiasm for creating great guest experiences come through. Share any relevant experiences, even if they're from previous jobs or personal events. We love seeing candidates who are excited about making every visit memorable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t forget to follow up after applying; a quick message can make a big difference!
We think you need these skills to ace Front of House Team Member - Create Guest Experience in Waltham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application:Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a fantastic guest experience at The Farmhouse.
Show Your Passion:We love seeing enthusiasm! In your application, express why you’re excited about working with us at The Farmhouse. Whether it’s our delicious food, vibrant atmosphere, or commitment to inclusivity, let us know what draws you to this opportunity.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of welcoming you to our team!
How to prepare for a job interview at Metropolitan West
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Farmhouse and its offerings. Understand the menu, the atmosphere, and what makes it special. This will not only show your genuine interest but also help you connect better with the interviewers.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and create a positive environment for guests, as this aligns perfectly with what they’re looking for.
✨Emphasise Guest Experience
Prepare to discuss how you would enhance the guest experience. Think about friendly recommendations you could make or ways to ensure guests feel welcome. This shows that you understand the importance of customer service in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or upcoming events at The Farmhouse. This demonstrates your enthusiasm and helps you gauge if the role is the right fit for you.
