At a Glance
- Tasks: Welcome guests, serve delicious food and drinks, and create a vibrant atmosphere.
- Company: Join Stonegate Group, the UK's largest pub operator with a focus on inclusivity.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
- Other info: Work in a charming pub near New Forest and Bournemouth's beaches.
- Why this job: No experience needed – we’ll train you to deliver top-notch service in a fun environment.
- Qualifications: A friendly attitude and a passion for hospitality are all you need!
The predicted salary is between 10 - 12 € per hour.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
- No experience is needed to join our waiting team – we’ll teach you everything you need to know.
- What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.
- Welcome and engage every guest at Horns Inn.
- Prepare and serve our high-quality food and drink.
- Make recommendations that elevate the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Just a short distance from New Forest and Bournemouth's beaches is The Horns Inn, a charming pub serving traditional British food with a premium twist. With delicious dishes ranging from hearty Sunday roasts to seasonal specials, lighter lunches, indulgent desserts and more, our food menu is brimming with bites for every occasion. Our range of drinks covers craft and cask ales, wines, gins and artisan cocktails, plus our vast outdoor space makes the perfect spot for our guests to sit back and enjoy our tasty tipples in the sunshine.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Corporate Discounted Rates at David Lloyd and PureGym.
- Stream – Early access to your earned wages.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Horns Inn directly.
Waiter / Waitress employer: Metropolitan West
Stonegate Group is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and individuality. As part of the team at The Horns Inn, you will enjoy a range of benefits including a generous reward card, access to discounts through Stonegate Xtra Rewards, and opportunities for personal growth in a supportive environment. Located near the beautiful New Forest and Bournemouth's beaches, working here means being part of a community-focused pub that values its staff and guests alike.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Horns Inn and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with guests, think of some scenarios where you can showcase your ability to make people feel welcome. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Be yourself! Stonegate Group values individuality, so don’t be afraid to let your personality shine through in your interview. Share your unique experiences and how they can contribute to creating a welcoming environment for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it. Don’t miss out on the chance to join our team!
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our inclusive culture.
Highlight Your People Skills:As a waiter or waitress, engaging with guests is key. Make sure to mention any experiences where you've interacted with people, even if it’s not in a formal job setting. We love seeing your ability to connect with others!
Show Enthusiasm for Learning:No experience? No problem! Let us know that you’re eager to learn and grow with us. Mention any past experiences where you’ve picked up new skills quickly or adapted to new environments.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Metropolitan West
✨Know the Venue
Before your interview, take some time to research Horns Inn and its offerings. Familiarise yourself with their menu, drinks, and the overall vibe of the pub. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your People Skills
As a waiter or waitress, engaging with guests is key. During the interview, share examples of times when you've provided excellent customer service or worked well in a team. Highlighting your ability to connect with people will demonstrate that you’re a great fit for their inclusive culture.
✨Be Ready to Learn
Since no experience is needed, emphasise your willingness to learn and adapt. Mention any previous experiences where you’ve quickly picked up new skills or adapted to new environments. This will reassure them that you’re ready to embrace the training they offer.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about their approach to creating an inclusive environment or how they support their staff's development. This shows that you’re not just interested in the job, but also in being part of their community.
