At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join the UK's largest operator of pubs and bars, Stonegate Group.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at gyms.
- Other info: Inclusive culture that values individuality and supports personal growth.
- Why this job: Be part of a vibrant team and make every guest's visit memorable.
- Qualifications: No prior experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 10 - 12 £ per hour.
Location - Griffin
About Us
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms -- includes neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Griffin, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What's most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Griffin.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
What's in it for you?
- Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream - Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Griffin directly.
Front of House Team Member in Ventnor employer: Metropolitan West
Contact Detail:
Metropolitan West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Ventnor
✨Tip Number 1
Get to know the venue! Before your interview, pop into Griffin and soak up the atmosphere. Chat with the team, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to enhance your communication skills and practice making friendly recommendations. The more comfortable you are, the better you'll shine during your interview!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express why you want to work at Griffin specifically. Share your passion for hospitality and how you can contribute to creating a positive experience for guests. A little excitement goes a long way!
✨Tip Number 4
Be ready to showcase your teamwork! During the interview, be prepared to share examples of how you've worked well in a team before. Highlight your ability to support others and maintain a clean and safe environment. We love team players who can help create a welcoming space for everyone!
We think you need these skills to ace Front of House Team Member in Ventnor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that show you can contribute to creating a positive experience for our guests at Griffin.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets straight to the heart of what you want to say!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Griffin!
How to prepare for a job interview at Metropolitan West
✨Know the Venue
Before your interview, take some time to research Griffin and its offerings. Familiarise yourself with their menu and the atmosphere they aim to create. This will not only show your genuine interest but also help you connect your answers to their values and customer experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples from your past experiences where you successfully collaborated with others. Highlight how you contributed to a positive environment, as this aligns perfectly with what they’re looking for.
✨Emphasise Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest. Stonegate Group values creating memorable experiences, so showcasing your ability to enhance guest satisfaction will definitely set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they maintain an inclusive culture. This shows that you’re not just interested in the job, but also in being part of their community.