Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest operator of pubs, bars, and late-night venues.
- Benefits: Enjoy discounts, flexible working, and early access to your wages.
- Other info: Inclusive culture that values individuality and supports personal growth.
- Why this job: Be part of a vibrant team in a historic setting with great career opportunities.
- Qualifications: No experience needed, just a passion for hospitality and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Location - Stork Hotel
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Stork Hotel, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Stork Hotel.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Stork Hotel is a Grade-II listed building originally dating back to 1660. Our pub offers all the best of traditional British dishes, from indulgent Sunday roasts to succulent steaks, light bites, decadent desserts and more. With a drinks range covering everything from fine ales to wines, spirits and artisan cocktails, we have the perfect sips to enjoy by our roaring log fires in the winter months or in our beautiful gardens overlooking the scenic local views when the sun is shining. We also have nine en‑suite bedrooms, providing our guests an unforgettable stay in the lovely Lancashire countryside.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Stork Hotel directly.
Front of House Team Member in Lancaster employer: Metropolitan West
Contact Detail:
Metropolitan West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Lancaster
✨Tip Number 1
Get to know the Stork Hotel vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to get comfortable with making recommendations and handling different situations.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you’ve worked well with others in the past. Highlighting your ability to contribute to a positive environment will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Stonegate family right from the start.
We think you need these skills to ace Front of House Team Member in Lancaster
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that show you can contribute to creating a positive guest experience at Stork Hotel.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Metropolitan West
✨Know the Venue
Before your interview, take some time to familiarise yourself with Stork Hotel. Check out their menu, understand their vibe, and maybe even visit for a drink or a meal. This will help you connect with the team and show your genuine interest in the role.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and create a positive atmosphere for guests—this is what they’re looking for!
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Prepare thoughtful answers that reflect your understanding of hospitality and your commitment to guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.