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For Companies At a Glance
- Tasks: Lead and motivate the team to deliver an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Inclusive culture that values individuality and supports career growth.
- Why this job: Be part of a vibrant team in a historic setting, serving delicious food and drinks.
- Qualifications: Must be 18 or over with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Location - Stork Hotel
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Stork Hotel.
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Stork Hotel is a Grade-II listed building originally dating back to 1660. Our pub offers all the best of traditional British dishes, from indulgent Sunday roasts to succulent steaks, light bites, decadent desserts and more. With a drinks range covering everything from fine ales to wines, spirits and artisan cocktails, we have the perfect sips to enjoy by our roaring log fires in the winter months or in our beautiful gardens overlooking the scenic local views when the sun is shining. We also have nine en-suite bedrooms, providing our guests an unforgettable stay in the lovely Lancashire countryside.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Stork Hotel you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Stork Hotel directly.
Front of House Team Leader in Lancaster employer: Metropolitan West
Contact Detail:
Metropolitan West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Lancaster
✨Tip Number 1
Get to know the Stork Hotel vibe! Before your interview, pop in for a drink or a meal. This way, you can chat about your experience in a way that shows you understand their unique atmosphere and what makes them tick.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or improved guest experiences. Bring these stories to the table during your chat, as they’ll highlight your fit for the Front of House Team Leader role.
✨Tip Number 3
Be ready to discuss how you’d create a welcoming environment. The Stork Hotel prides itself on making guests feel valued, so come prepared with ideas on how you’d foster that warm atmosphere and keep the team engaged.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Stonegate Group family and contributing to their amazing culture.
We think you need these skills to ace Front of House Team Leader in Lancaster
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating amazing guest experiences, as that’s what we’re all about at Stork Hotel!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. No fluff, just the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our fantastic team at Stork Hotel!
How to prepare for a job interview at Metropolitan West
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Stork Hotel and its offerings. Understand the menu, the atmosphere, and what makes it unique. This will not only impress the interviewers but also help you articulate how you can contribute to creating that amazing guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to foster a warm and welcoming environment, as this aligns perfectly with their values.
✨Embrace Inclusivity
Stonegate Group values inclusivity and individuality. Be ready to discuss how you can contribute to an inclusive culture. Share any experiences you have in promoting diversity within a team or how you’ve made guests feel valued and comfortable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they maintain consistency in operations, or what their vision for the future looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.