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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts on food, drinks, gym memberships, and more.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Be part of a vibrant community and make guests feel at home.
- Qualifications: Must be 18+ with experience in hospitality and team leadership.
The predicted salary is between 24000 - 30000 £ per year.
Location - Ferry Boat Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Ferry Boat Inn. Can you …
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Ferry Boat is a traditional local pub at the heart of the Tottenham community. Our vast beer garden can be enjoyed in the sunny summer months with our fantastic range of drinks, from cask and craft ales to wines, gins and cocktails. Our food menu is brimming with classic British dishes crafted with a premium twist, from Sunday roasts to succulent steaks, burgers, sweet treats, warming pies and more, perfect for tucking into next to our roaring open fires. We're a home away from home, and with regular quiz nights, bingo, games nights and even a menu for our guests' four-legged family members, there really is no place like home.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Ferry Boat Inn you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ferry Boat Inn directly.
Front of House Team Leader employer: Metropolitan West
Contact Detail:
Metropolitan West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the Ferry Boat Inn vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience in a way that shows you understand their unique atmosphere and what makes them tick.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to hear how you can bring that warm, welcoming environment to life at the Ferry Boat Inn.
✨Tip Number 3
Be ready to discuss how you can enhance guest experiences. Whether it’s through fun events or exceptional service, we love hearing your ideas on how to keep guests coming back for more!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the Ferry Boat Inn.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick—this helps us get a feel for how you'd fit into our team.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values and the job description. This shows us that you’re genuinely interested in joining our team at the Ferry Boat Inn.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what’s important—your experience, skills, and why you want to work with us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there.
How to prepare for a job interview at Metropolitan West
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with the Ferry Boat Inn. Understand its menu, atmosphere, and what makes it special. This will not only show your genuine interest but also help you answer questions about how you can contribute to the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Emphasise Inclusivity and Warmth
Stonegate Group values an inclusive culture, so be prepared to discuss how you can foster a welcoming environment for both guests and staff. Share any experiences you have in creating inclusive spaces or supporting diverse teams, as this aligns perfectly with their ethos.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, management style, or upcoming events at the Ferry Boat Inn. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.