Front of House Team Member in Bristol

Front of House Team Member in Bristol

Bristol Full-Time 10 - 12 £ / hour (est.) No home office possible
Metropolitan West

At a Glance

  • Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
  • Company: Join the UK's largest pub operator with a focus on inclusivity and community.
  • Benefits: Enjoy 25% off food and drink, flexible hours, and discounts at gyms and hotels.
  • Other info: Great opportunities for personal growth and development in a supportive setting.
  • Why this job: Be part of a vibrant team and enhance guest experiences in a lively environment.
  • Qualifications: No prior experience needed, just a passion for hospitality and teamwork.

The predicted salary is between 10 - 12 £ per hour.

Location - Victoria Park

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Victoria Park, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

  • Help prepare and serve our delicious food and drinks at Victoria Park.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Nestled in the heart of Bedminster, The Victoria Park pub is only a short distance away from our namesake, the beautiful Victoria Park, which opened to the public in 1891. Whether our guests are looking for a spot of refreshment after a walk in the park, a pit‑stop for lunch out on our split‑level terrace or an indulgent dinner to celebrate a special occasion, we're just the place. Our extensive food menu spans traditional dishes from delicious Sunday roasts to rich desserts, and with our wide range of local cask and craft ales, wines, spirits and artisan cocktails, we have all the favourite tipples waiting to enjoy.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Victoria Park directly.

Front of House Team Member in Bristol employer: Metropolitan West

At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant work culture that celebrates diversity and inclusivity. As a Front of House Team Member at our Victoria Park location, you'll enjoy comprehensive training, flexible working hours, and a range of employee benefits including discounts on food and drink, gym memberships, and early access to earned wages, all while contributing to a welcoming environment for our guests.
Metropolitan West

Contact Detail:

Metropolitan West Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member in Bristol

✨Tip Number 1

Get to know the venue! Before your interview, pop into Victoria Park and soak up the atmosphere. Chat with the team if you can; it shows you're genuinely interested and helps you connect with the vibe of the place.

✨Tip Number 2

Practice your people skills! As a Front of House Team Member, you'll be all about creating positive experiences. Think of examples from your past where you've gone above and beyond for customers or worked well in a team—these stories will impress during your chat with us.

✨Tip Number 3

Be yourself! We love individuality at Stonegate Group, so don’t be afraid to let your personality shine through. Whether it's your unique way of connecting with guests or your passion for food and drink, show us what makes you, you!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome perks, like discounts and flexible working options.

We think you need these skills to ace Front of House Team Member in Bristol

Teamwork
Customer Service
Communication Skills
Food Preparation
Drink Service
Attention to Detail
Cleanliness and Safety Standards
Positive Attitude
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with others.

Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service. It’ll make a big difference!

Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team at Victoria Park.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you. Let’s get started on this journey together!

How to prepare for a job interview at Metropolitan West

✨Know the Venue

Before your interview, take some time to familiarise yourself with Victoria Park and its offerings. Understanding the menu, the atmosphere, and what makes it special will help you connect with the interviewers and show your genuine interest in the role.

✨Show Your Team Spirit

As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and create a positive environment for guests—this will resonate well with the interviewers.

✨Emphasise Guest Experience

Prepare to discuss how you would enhance the guest experience at Victoria Park. Think about friendly recommendations you could make or ways to ensure guests feel welcome. This shows that you understand the importance of customer service in the hospitality industry.

✨Be Yourself

Stonegate Group values individuality and inclusivity, so don’t be afraid to let your personality shine through. Share your unique experiences and perspectives, as this will help you stand out and demonstrate that you align with their culture.

Front of House Team Member in Bristol
Metropolitan West
Location: Bristol

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