At a Glance
- Tasks: Lead a team to tackle complex property repairs and enhance resident satisfaction.
- Company: Dynamic Property Directorate focused on quality and compliance.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a collaborative environment with a commitment to service improvement.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 58664 - 61751 £ per year.
The role is a Senior Surveyor - Permanent, Full-Time Opportunity (37.5 hours) based in Southgate (N14). This is a hybrid role requiring regular office and site attendance alongside some days working from home. The salary ranges from £58,664 to £61,751.
We're on the lookout for an experienced Senior Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of a small team of surveyors and provide advice and support on challenging repairs, structural issues, and major defects, delivering real results for our residents while balancing quality, compliance, and value for money.
In this pivotal role, you'll lead the investigation and resolution of non-routine repairs, damp and mould issues, and ad hoc planned replacements. You'll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained.
What You'll Be Doing
- Be the go-to expert for your team within the Property Directorate and assist your team in diagnosing and resolving complex building faults.
- Independently manage a varied team and a small caseload; the team duties include damp and mould, insurance works, and more significant or specialist repairs.
- Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
- Ensure systems are updated by the team, H&S is complied with, and all necessary training is requested and updated on our systems.
- Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
- Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.
- Review and advise on home improvement requests with a focus on safeguarding our housing stock.
- Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.
What You'll Bring
- A proven track record in managing a team and resolving complex property repairs and maintenance issues.
- A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates.
- Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively.
- Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
- A genuine curiosity, commitment, and drive to fix things right, the first time - within budget and to the highest standard.
- Experience working collaboratively with both technical and non-technical teams.
To meet our commitment to providing safe, high-quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.
Surveyor/Senior Surveyor (Permanent) employer: Metropolitan Thames Valley
Metropolitan Thames Valley is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the seniors they serve. With a strong focus on professional development, employees have access to numerous growth opportunities, ensuring they can advance their careers while making a meaningful impact in the community. Located in Nottingham, the company provides a unique chance to contribute to high-quality sheltered housing services, all within a collaborative and inclusive environment.
Contact Details:
Metropolitan Thames Valley Recruitment Team
