Senior Contracts & Performance Manager (Social Housing)
Senior Contracts & Performance Manager (Social Housing)

Senior Contracts & Performance Manager (Social Housing)

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Metropolitan Thames Valley

At a Glance

  • Tasks: Oversee service delivery and manage KPIs in social housing.
  • Company: Leading housing association dedicated to community improvement.
  • Benefits: Competitive salary, career development, and a supportive work environment.
  • Why this job: Make a real difference in community services and enhance living standards.
  • Qualifications: Experience in social housing and strong team management skills.
  • Other info: Join a dynamic team focused on improving lives through housing.

The predicted salary is between 43200 - 72000 £ per year.

A leading housing association in the United Kingdom is seeking a Contracts Manager to oversee service delivery and KPIs. The ideal candidate will have proven experience in the social housing sector, managing responsive repairs and maintenance services.

Responsibilities include:

  • Managing direct reports
  • Analyzing contract performance
  • Ensuring compliance with legislation

This role is essential for maintaining service standards and improving community services. Strong team management skills and a relevant background are crucial for success.

Senior Contracts & Performance Manager (Social Housing) employer: Metropolitan Thames Valley

As a leading housing association in the UK, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and community impact. Our commitment to social housing not only provides meaningful work but also offers opportunities for professional growth through training and mentorship programmes. Join us in making a difference while enjoying competitive benefits and a supportive environment that values your contributions.
Metropolitan Thames Valley

Contact Detail:

Metropolitan Thames Valley Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Contracts & Performance Manager (Social Housing)

✨Tip Number 1

Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face in service delivery. This will help us tailor our responses and show we’re genuinely interested in making a difference.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around managing teams and analysing contract performance. The more comfortable we are, the better we’ll perform when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Senior Contracts & Performance Manager (Social Housing)

Contracts Management
Service Delivery Oversight
KPI Analysis
Social Housing Sector Experience
Responsive Repairs Management
Maintenance Services Management
Team Management Skills
Legislation Compliance
Performance Analysis
Community Services Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the social housing sector, especially around managing responsive repairs and maintenance services. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!

Showcase Your Team Management Skills: Since this role involves managing direct reports, it’s important to demonstrate your team management skills. Share examples of how you've successfully led teams in the past and improved service delivery – we love a good success story!

Be Clear on Compliance: Understanding legislation is key for this position. In your application, make sure to mention any experience you have with compliance and how you've ensured that services meet legal standards. This will show us you’re serious about maintaining service quality.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!

How to prepare for a job interview at Metropolitan Thames Valley

✨Know Your Stuff

Make sure you brush up on your knowledge of the social housing sector. Familiarise yourself with current legislation, service delivery standards, and KPIs relevant to the role. This will show that you're not just a good fit but also genuinely interested in the field.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully managed contracts or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.

✨Team Management Matters

Since strong team management skills are crucial, be ready to discuss your leadership style. Think about how you've motivated teams in the past and how you handle conflicts. Highlight any training or development initiatives you've implemented to improve team performance.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's goals, challenges in service delivery, or their approach to community engagement. This not only shows your interest but also helps you gauge if the company aligns with your values and career aspirations.

Senior Contracts & Performance Manager (Social Housing)
Metropolitan Thames Valley
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