Metropolitan Thames Valley is seeking a Customer Liaison Officer in London to join the Building Safety team. You will lead communications with residents during safety surveys, remedial works, and interim measures, acting as the main liaison between residents and internal teams to ensure a high standard of customer care.
You will coordinate access to residents' homes, tailor support to individual needs, and track satisfaction while supporting continuous service improvements across MTVH’s housing
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Resident Liaison & Building Safety Communications Lead employer: Metropolitan Thames Valley
MTVH is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the housing sector. With a strong commitment to employee growth, a collaborative work culture, and the flexibility to work from home, MTVH fosters an environment where you can thrive both personally and professionally. Located in Nottingham, the role of Agency Contract Specialist offers unique opportunities to engage with specialist partners and contribute to delivering high-quality housing services, ensuring that everyone has a place to call home.
Contact Details:
Metropolitan Thames Valley Recruitment Team
