Metropolitan Thames Valley Housing (MTVH) is seeking a Customer Accounts Advisor within our Income Collections Team in Beeston, Nottingham. You will handle rent and income-based queries, primarily via inbound calls, with some outbound outreach, delivering exceptional service at every interaction.
You will negotiate outcomes that balance customer needs with MTVH objectives, stay organized under pressure, and collaborate with multiple teams to resolve issues at the first point of contact.
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Rent Collections Advisor employer: Metropolitan Thames Valley
MTVH is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the housing sector. With a strong commitment to employee growth, a collaborative work culture, and the flexibility to work from home, MTVH fosters an environment where you can thrive both personally and professionally. Located in Nottingham, the role of Agency Contract Specialist offers unique opportunities to engage with specialist partners and contribute to delivering high-quality housing services, ensuring that everyone has a place to call home.
Contact Details:
Metropolitan Thames Valley Recruitment Team
