Metropolitan Thames Valley (MTVH) is seeking Customer Accounts Advisors within our Income Collections Team to join our established Customer Service Department. You will handle rent and income-based queries via inbound calls and may make outbound calls to existing customers, aiming for first-contact resolution.
As part of a fast-paced environment, you will negotiate effectively, stay organised, and deliver outstanding quality work while meeting performance targets.
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Rent Collections Specialist - Customer Care & Negotiation in Nottingham employer: Metropolitan Thames Valley
MTVH is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the housing sector. With a strong commitment to employee growth, a collaborative work culture, and the flexibility to work from home, MTVH fosters an environment where you can thrive both personally and professionally. Located in Nottingham, the role of Agency Contract Specialist offers unique opportunities to engage with specialist partners and contribute to delivering high-quality housing services, ensuring that everyone has a place to call home.
Contact Details:
Metropolitan Thames Valley Recruitment Team
