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For Companies At a Glance
- Tasks: Lead a team managing repairs and ensuring top-notch service across Nottingham.
- Company: Join a reputable organisation dedicated to quality housing services.
- Benefits: Competitive salary, career growth, and a chance to make a difference.
- Why this job: Be a key player in improving living conditions for diverse communities.
- Qualifications: Strong leadership and project management experience in social housing.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 45500 - 61000 £ per year.
We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in Nottingham/East Midlands.
What you'll need to succeed:
- You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties.
- Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPIs.
- Strong leadership skills and background in managing a multifaceted repairs team.
- Management of disrepair cases with experience presenting as an expert witness in disrepair hearings.
- Experience of Contract/Project Management (essential).
- Experience of working in Social Housing, Building Surveying, or a regulated field.
- History of dealing with customers from different backgrounds, and delivering a positive and transparent service.
- Experience of analysing customer feedback to achieve service improvements.
- Attention to detail and accuracy in reporting.
- Experience of working with external stakeholders.
- Experience of dealing with customers and responding to customer enquiries on the phone and in writing.
- Budget management adhering to budget set and managing expectations.
- Strong Leadership skills and the ability to manage a varied and demanding workforce.
- A self-starter who isn't afraid of challenge.
- Must have car and business insurance.
Desirable:
- Housing Experience or working in a related field.
To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years.
Regional Repairs Manager in Nottingham employer: Metropolitan Thames Valley
Contact Detail:
Metropolitan Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Repairs Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and customer service. This way, you can tailor your answers to show how your experience aligns with their goals, making you a standout candidate.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed teams or projects. Being able to articulate these experiences clearly will demonstrate your capability as a Regional Repairs Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Regional Repairs Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Repairs Manager role. Highlight your experience in managing repairs teams and dealing with disrepair cases. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your leadership skills and how you've successfully managed complex repairs in the past. Let us know why you want to join our team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving KPIs or successfully managing a challenging project, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at Metropolitan Thames Valley
✨Know Your Stuff
Make sure you brush up on your knowledge of disrepair management and the specific challenges faced in social housing. Familiarise yourself with relevant legislation and best practices, as well as the key performance indicators (KPIs) that are important for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing diverse teams and complex repairs. Think about situations where you've successfully led a project or improved team performance, and be ready to discuss these during the interview.
✨Communicate Clearly
Since clear communication is crucial for this role, practice articulating your thoughts concisely. Be prepared to explain how you would manage contractors and maintain effective communication with all stakeholders involved in the repairs process.
✨Demonstrate Customer Focus
Think about your past experiences dealing with customers from various backgrounds. Be ready to share how you've handled customer feedback and complaints, and how you've used that information to improve services. This will show your commitment to delivering a positive and transparent service.
