At a Glance
- Tasks: Manage contracts and relationships with housing agents to ensure high-quality service delivery.
- Company: MTVH, a leading housing provider committed to positive outcomes for customers.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with regular office days and property visits, plus the chance to innovate.
- Why this job: Make a real difference in housing management while developing your skills in a supportive environment.
- Qualifications: Experience in contract management and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Salary: £31,343.00 - £32,992.00
Temporary: Required until 31 March 2027
Location: Waterfront House, Nottingham, with flexibility to work from home for part of the week
The Role: Are you looking for your next challenge that involves working with our specialist partners to deliver housing and property management in line with MTVH standards? If yes, this is the role for you.
At MTVH, we believe everyone should have a home and the chance to live well. We provide around 60,000 homes and in some areas of service delivery we work in collaboration with specialist partners to provide positive outcomes for our customers.
The agency contract management team works with 50+ specialised and supported housing providers in London and Midlands and East Anglia. Our agents deliver housing and property management on behalf of MTVH. The team negotiate terms and manages the relationship with our agents through housing management contracts or lease agreements.
As an Agency Contracts Specialist, you will lead on the relationship with agents, and other stakeholders, and monitor the delivery and effectiveness of the service in your patch to assess risks and ensure the customers are receiving a high standard of housing services.
As part of a monitoring programme, you will monitor performance to ensure all contractual responsibilities are fulfilled within the agreed budget. You will receive and scrutinise reports, carry out site visits, and liaise between our agents and MTVH departments, teams and contractors to ensure compliance and smooth service delivery.
What you'll need to succeed:
- Experience of monitoring and managing contracts and ensuring compliance will be a plus.
- Knowledge and understanding of housing and compliance relevant legislations, policy frameworks, and the commissioning landscape.
- Experience of negotiation to achieve business benefits or strong commercial results will be a plus.
- Ability to understand, interpret and explain complex information.
- Strong organisational skills with the ability to work alone, manage own workload and to work to deadlines.
- Effective written and verbal communication skills, with experience of stakeholder management and relationship building.
- Excellent IT literacy.
- You will be someone who works collaboratively at all levels to solve problems, develop solutions and deliver positive outcomes.
- You will have the drive and energy and is prepared to find new and better ways of doing things.
- An ability to present complex data simply and to communicate effectively to a variety of stakeholders.
- You are confident to make decisions under challenging circumstances while balancing risk to deliver better approaches and services.
- Likewise, results-orientated and a positive ‘can-do' approach.
Regular days working in the office are crucial, alongside the flexibility to work from home. The role also requires that you regularly visit properties, therefore, you are required to have access to a car with insurance for business use.
Agency Contract Specialist in Nottingham employer: Metropolitan Thames Valley
MTVH is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the housing sector. With a strong commitment to employee growth, a collaborative work culture, and the flexibility to work from home, MTVH fosters an environment where you can thrive both personally and professionally. Located in Nottingham, the role of Agency Contract Specialist offers unique opportunities to engage with specialist partners and contribute to delivering high-quality housing services, ensuring that everyone has a place to call home.
Contact Details:
Metropolitan Thames Valley Recruitment Team
