MetLaw and Allocations Clerk

The Directorate of Legal Services are the largest in-house police legal team in the country providing a range of legal advice and support to the whole of the Met and National Police Chief Council (NPCC). We undertake a vast range of work from civil litigation and commercial to operational policing and family disclosure advice.

The Business Services Team is made up of around 26 people who collectively have responsibility for providing business support to the rest of the Directorate of Legal Services delivering a range of services including; finance, staffing, professional standards, business continuity, administration and business support. It is the operational backbone of this large, and growing, in-house legal team.

The post-holder will be a member of the MetLaw and Allocations teams of around 12 people who allocate work to DLS Case holders and external firms, manage all aspects of the National Legal Services Framework (NLSF) contracts, Emergency Boarding Up contract, dealing with telephone calls and emails from case-holders, clients and external parties, process and deal with invoices for NLSF firms, Counsel and DLS case holders.

Whilst the team are based in Holborn the post benefits from hybrid working in line with the Met Hybrid Working Policy. DLS falls within the category of support roles (to work from the office at least three days a week with flexibility for the rest of the time).

This is an administrative role with responsibility for:

• To be a point of contact for inquiries from MPS Staff, National Legal Services Framework (NLSF) firms, Counsel Chambers and Directorate of Legal Services (DLS) Case holders and MPS Clients.

• To verify, download and process invoices for NLSF firms and Counsel Chambers and liaise with DLS Lawyers and MPS Clients to authorise payment and progress any resulting queries.

• To check and process Financial cap request forms for External Contractors and deal with any resulting queries.

• Process BACS remittance payments and send to the payees.

• Verify and process the NLSF Firms daily payment requests

• Initial point of contact for queries relating to Emergency Boarding Up, liaising with contractors and investigating circumstances where liability is in question and to verify call out information prior to payment.

• Monitor all team outlook mailboxes, dealing with any enquiries that are received via email

• Provide assistance and support to the Team and the Band Ds.

• Other Ad Hoc tasks, projects within MetLaw and Allocations’ teams

• Provide assistance and support to Allocations, which will: reviewing new matters that come into the DLS, ascertaining whether they meet the relevant gatekeeper criteria, allocating the matter by following the relevant procedures to process the work to in house staff, panel firms or the family disclosure team., English

Reports To

Senior MetLaw Officer

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about

• A good understanding of and strong commitment to professional customer service

• Ability to prioritise tasks to meet deadlines whilst ensuring attention to detail and accuracy is maintained at all times.

• Good communication skills (both written and verbal) and excellent telephone manner.

• Personal responsibility to be able to work as part of a team and to use own initiative, and to have the flexibility to adapt to changes as the role develops., * A good understanding of and strong commitment to professional customer service

• As this is mainly an IT based role, you must be proficient in Excel, Word, Outlook and to be willing to learn the DLS in house databases.

• Ability to work to tight deadlines while ensuring accuracy is maintained.

• Ability to prioritise tasks to meet deadlines whilst ensuring attention to detail and accuracy is maintained at all times.

• Flexibility to ensure you assist other team members as and when required

• Good communication skills (both written and verbal) and excellent telephone manner.

• Personal responsibility; to be able to work as part of a team and to use own initiative, also to have the flexibility to adapt to new changes as the role develops.

• Good organisational skills with excellent attention to detail, together with an ability to prioritise and deliver quality work within tight timescales.

• An ability to proof read and speed read.