At a Glance
- Tasks: Lead resident engagement and ensure clear communication of building safety information.
- Company: MTVH, a forward-thinking organisation dedicated to safe homes and communities.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Join a dynamic team at the forefront of regulatory change.
- Why this job: Make a real difference in residents' lives while shaping safety engagement strategies.
- Qualifications: Experience in building safety or related fields with strong communication skills.
The predicted salary is between 67150 - 78537 € per year.
Location: London / Nottingham
Salary: Nottingham: £67,150 - £70,684 London: £74,611 - £78,537
Directorate: Property – Building Safety
Reporting to: Head of Building Safety
About the Role
We are looking for a dynamic and technically confident Technical Project Manager – Resident Engagement to join our Building Safety team at MTVH. This is a pivotal role focused on strengthening how we engage with residents while ensuring transparency and assurance across our building safety programme.
You will lead the development and delivery of a robust resident engagement service, aligned with MTVH's Resident Engagement Strategy and the requirements of the Building Safety Act 2022. Acting as a key link between technical teams and residents, you will ensure complex safety information is clearly communicated, accessible, and meaningful. This role combines technical understanding with people-focused delivery—ensuring residents feel informed, heard, and confident in the safety of their homes.
Key Responsibilities
- Lead and develop a comprehensive resident engagement service in line with the Building Safety Act and MTVH strategy
- Translate and communicate technical building safety information (fire, structural, and compliance reports) into clear, accessible content for residents
- Manage the sharing of building safety information, ensuring transparency and regulatory compliance
- Work closely with technical teams to interpret surveys, risk assessments, and safety case data
- Support the Building Safety Team in the development and communication of Building Safety Cases
- Oversee and support delivery of Residential Personal Emergency Evacuation Plans (RPEEPs) in line with legislative requirements
- Act as a key liaison between residents, internal teams, and external stakeholders, building trust and confidence
- Ensure resident feedback is captured and embedded into decision-making and service improvement
- Promote a culture of proactive, transparent, and inclusive engagement
About You
We are looking for someone who can combine technical credibility with excellent communication skills.
You will have:
- A qualification or relevant experience in Fire Safety, Structural Engineering, Building Safety, or a related discipline
- Strong ability to interpret and understand technical reports (e.g., FRAEW, PAS9980, structural or fire assessments)
- Experience working within building safety, compliance, or technical housing environments
- A clear understanding of the Building Safety Act and resident engagement expectations
- Excellent communication skills, with the ability to explain complex information in a simple and transparent way
- Experience engaging with residents or customers in a sensitive or safety-critical context
- A collaborative approach with the confidence to challenge and influence stakeholders
Why Join MTVH?
At MTVH, we are committed to creating safe, resilient homes and communities. This role offers the opportunity to shape how we engage with residents on building safety—ensuring their voices are heard and their safety is understood.
You will be part of a forward-thinking Building Safety team, working at the forefront of regulatory change and making a tangible difference to residents' lives.
Our Values
We live by Care, Dare, Collaborate and Own—and we are looking for someone who shares our commitment to professionalism, integrity, and putting residents first.
Technical Project Manager - IT Services in London employer: Metropolitan Thames Valley
MTVH is an exceptional employer that prioritises the safety and engagement of residents while fostering a collaborative and inclusive work culture. With a commitment to professional development, employees are empowered to make a meaningful impact in their communities, particularly in the dynamic cities of London and Nottingham. Join us to be part of a forward-thinking team dedicated to transparency and excellence in building safety.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Project Manager - IT Services in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to technical project management. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! When you get the chance to meet with potential employers, make sure to explain complex concepts in simple terms. This will demonstrate your ability to engage effectively with residents and stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at MTVH.
We think you need these skills to ace Technical Project Manager - IT Services in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Project Manager. Highlight your experience in building safety and resident engagement, and don’t forget to mention any relevant qualifications or projects that showcase your technical skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about building safety and how your background makes you the perfect fit for this role. Be sure to connect your experiences with MTVH's values of Care, Dare, Collaborate, and Own.
Showcase Communication Skills:Since this role involves translating complex information for residents, demonstrate your communication prowess in your application. Use clear, concise language and provide examples of how you've successfully engaged with residents or stakeholders in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Metropolitan Thames Valley
✨Know Your Stuff
Make sure you brush up on the Building Safety Act and any relevant technical standards. Being able to discuss these confidently will show that you’re not just familiar with the theory but can apply it in practice.
✨Communicate Clearly
Practice explaining complex technical information in simple terms. You might be asked to demonstrate how you would communicate safety information to residents, so think about examples where you've done this before.
✨Show Your People Skills
This role is all about engagement, so be ready to share your experiences working with residents or stakeholders. Highlight times when you’ve built trust or handled sensitive situations effectively.
✨Prepare Questions
Have a few thoughtful questions ready about the team’s approach to resident engagement or how they measure success in building safety. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
