At a Glance
- Tasks: Engage with communities, resolve challenges, and support customer accounts through home visits.
- Company: Metropolitan Thames Valley, dedicated to making a positive impact in local communities.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Full driving license needed; occasional office attendance in London.
- Why this job: Make a real difference in people's lives while developing your skills in customer engagement.
- Qualifications: Understanding of debt recovery, welfare benefits, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Metropolitan Thames Valley is looking for a proactive Customer Accounts Specialist to support communities in North and East London.
This role involves home visits, court attendance, and customer engagement to resolve challenges.
The ideal candidate will have a solid understanding of debt recovery and welfare benefits, along with strong negotiation and communication skills.
The position requires a full driving license, access to a vehicle, and may involve occasional office attendance in London. Are you ready to make a difference?
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Contact Details:
Metropolitan Thames Valley Recruitment Team
We think you need these skills to ace Field-Based Income & Customer Accounts Specialist in London
Customer Engagement
Debt Recovery
Welfare Benefits Knowledge
Negotiation Skills
Communication Skills
Proactivity
Problem-Solving Skills
