Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch support to leaseholders on home ownership services.
- Company: Join a leading housing association committed to community and customer service.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on problem-solving and attention to detail.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and knowledge of home ownership legislation required.
The predicted salary is between 30000 - 40000 £ per year.
Metropolitan Thames Valley is seeking a Homeownership Specialist in Farringdon. This permanent role involves delivering excellent customer service to leaseholders regarding home ownership services, including Right to Buy, lease extensions, and sub-letting.
Candidates should have strong communication and customer service skills, knowledge of relevant legislation, and be proficient in IT systems like Word and Excel. The position offers hybrid working and requires attention to detail and problem-solving abilities.
Leasehold & Homeownership Advisor (Hybrid – London) employer: Metropolitan Thames Valley
Contact Detail:
Metropolitan Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold & Homeownership Advisor (Hybrid – London)
✨Tip Number 1
Get to know the company inside out! Research Metropolitan Thames Valley and their homeownership services. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering excellent customer service, try role-playing common scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Show off your problem-solving abilities! Think of examples from your past experiences where you've tackled challenges effectively. Be ready to share these during interviews to demonstrate your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team at Metropolitan Thames Valley.
We think you need these skills to ace Leasehold & Homeownership Advisor (Hybrid – London)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've helped customers in the past, especially in situations similar to leasehold and homeownership services.
Know Your Stuff: Brush up on relevant legislation related to home ownership, like Right to Buy and lease extensions. We love candidates who can demonstrate their knowledge and understanding of these areas in their application.
Be Detail-Oriented: Attention to detail is key for this role. When writing your application, double-check for any typos or errors. We appreciate candidates who take the time to present a polished application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Metropolitan Thames Valley
✨Know Your Stuff
Make sure you brush up on the relevant legislation around home ownership services, like Right to Buy and lease extensions. Being able to discuss these topics confidently will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think of specific situations where you solved a problem or went above and beyond for a customer. This will demonstrate your ability to handle leaseholders effectively.
✨Get Comfortable with IT
Since proficiency in IT systems like Word and Excel is key, make sure you're familiar with these tools. You might be asked to perform a task or answer questions related to them, so practice using these applications beforehand to boost your confidence.
✨Attention to Detail is Key
During the interview, highlight your attention to detail by discussing how you've managed complex information or documents in the past. This could involve explaining how you ensured accuracy in reports or handled sensitive data, which is crucial for this role.