At a Glance
- Tasks: Support communities by managing income collections and conducting home visits.
- Company: MTVH, a community-focused organisation making a real difference.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Other info: Field-based role covering North/East London with flexible working options.
- Why this job: Make a positive impact in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 40447 - 42575 £ per year.
Location: Covering North/East London - Office Base Canalside, E2 8AX
Contract Type: 12 Month FTC - Covering Maternity Leave
Salary Banding: £40,447 - £42,575
Are you passionate about supporting communities and making a real difference in people's lives? We are seeking a proactive and resilient Customer Accounts Specialist to join our team. This is a field-based role, focused on conducting home visits to support our customers, with regular court attendance and occasional office presence at our London offices (Canalside or Farringdon). You'll cover a large geographic area, travelling regularly to areas in North and East London, as well as parts of Hertfordshire, Chelmsford and other regions. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you.
As a Customer Accounts Specialist, your key responsibilities will be:
- Delivering high-quality, customer-focused income collection and enforcement services
- Managing all legal processes, including enforcing court judgements and attending court/eviction proceedings
- Negotiating payment plans
Contact Details:
Metropolitan Thames Valley Recruitment Team
