Metropolitan Thames Valley Housing (MTVH) is seeking a Customer Accounts Advisor to join our Beeston office on a fixed term 12-month contract. The role is full-time with hybrid working: two days in the office and three days at home, totalling 37.5 hours per week.
You will deliver excellent customer service by phone and digital channels, manage customer accounts, liaise with Housing Benefits, DWP and other partners, and help prevent arrears through proactive advice and welfare guidance.
#J-18808-Ljbffr
Hybrid: Customer Accounts & Benefits Advisor (12-Month) employer: Metropolitan Thames Valley
MTVH is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the housing sector. With a strong commitment to employee growth, a collaborative work culture, and the flexibility to work from home, MTVH fosters an environment where you can thrive both personally and professionally. Located in Nottingham, the role of Agency Contract Specialist offers unique opportunities to engage with specialist partners and contribute to delivering high-quality housing services, ensuring that everyone has a place to call home.
Contact Details:
Metropolitan Thames Valley Recruitment Team
