Head of Portfolio Management

Head of Portfolio Management and Project Delivery is a key role within the Technology Leadership Team, with oversight of the Technology contribution to MTVH 2030 strategic programmes, ensuring alignment of change, strategy, governance, communication and successful delivery across the Technology Directorate.

Overall responsibilities:

• You will lead and be accountable for supporting delivery of the Technology strategy on behalf of the Group CIO, working with Heads of Service to bring together Technology roadmaps, priorities and plans that support MTVH's Business Goals and Outcomes.
• You will be responsible for managing and leading the Technology portfolio & delivery function, ensuring that demand, investment, delivery, risks, dependencies, benefits and performance are visible, understood and governed through appropriate reporting and decision-making forums.
• You will provide leadership and oversight of Architecture and Information Security, ensuring that enterprise architecture, solution design, cyber security, information security, risk and compliance considerations are embedded into Technology planning, delivery and governance.
• You will be accountable for the development and operation of effective IT governance, IT performance reporting, audit and compliance oversight, ensuring Technology operates within agreed standards, policies, controls and assurance requirements.
• Through a business partnering mode, you will work with senior stakeholders to support enterprise transformation and change management, ensuring Technology activity is aligned to business priorities, MTVH 2030 strategic programmes, affordability, capacity and agreed outcomes.
• You will provide dotted line leadership to Finance, HR and Procurement business partners supporting the Technology Directorate, ensuring financial planning, workforce planning, talent development, procurement activity and supplier management are aligned to the Technology strategy and portfolio.

Key Responsibilities:

• Management and delivery of the Technology portfolio, ensuring alignment to corporate plans, MTVH 2030 strategic programmes and the Technology strategy, across transformational change and BAU activity.
• Management and development of a robust portfolio, strategy planning and reporting rhythm, ensuring priorities, dependencies, risks, costs, benefits and outcomes are clearly governed and reported.
• Management and oversight of the Technology roadmap, working with Heads of Service to bring together plans across infrastructure, applications, digital, data, service improvement, architecture, information security and business change.
• Management and oversight of Technology demand & delivery management, ensuring projects and change are assessed against business value, strategic alignment, architecture, information security, capacity, cost and risk.
• Ensure appropriate architecture and information security governance is in place across Technology planning, delivery and operations, aligned to wider IT governance, audit and compliance requirements.
• ITIL Service Portfolio Management; ensuring the Technology service portfolio has the right mix of services to meet business outcomes at the right level of investment, risk and performance.
• Management of IT performance, controls, assurance, reporting and escalation across Technology, ensuring activity is co-ordinated and delivered to agreed timescales, budgets, standards and outcomes.
• Support enterprise transformation, change management and Technology communications, ensuring Technology priorities, performance, risks and achievements are clearly understood across MTVH.
• Central budget management and reporting, working with Finance business partners to support planning, forecasting, investment tracking, business cases and value for money reporting.
• Work with HR and Procurement business partners to support workforce planning, talent development, capability planning, succession planning, supplier management, sourcing, contract management, supplier performance and renewals.

Skills/Experience:

• Programme/portfolio management qualification or equivalent experience, accompanied by successful strategic portfolio management and effective benefits realisation.
• Detailed knowledge and experience of portfolio management methodologies, including demand management, prioritisation, investment governance, risk management and dependency mapping.
• Technology strategy and roadmap planning experience, with the ability to align Technology priorities to corporate plans, strategic programmes and business outcomes.
• Strong understanding of IT governance, IT performance, audit and compliance, including controls, assurance, reporting and escalation.
• Working knowledge of ITIL and detailed experience in service management, including service portfolio management, change management and operational governance.
• Good knowledge of budgeting, resource allocation, financial planning and workforce.
• Experience of strategic supplier and vendor management activities.
• Working experience of Agile, Scrum, DevOps and ServiceNow or equivalent.
• Strong leadership and matrix management skills with experience of working with professional input and teams across organisational boundaries.