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- Tasks: Provide personal care and support to vulnerable customers, promoting independence and wellbeing.
- Company: Join a compassionate organisation dedicated to making a difference in the community.
- Benefits: Earn £12.21 per hour with flexible hours and a supportive team environment.
- Why this job: Make a real impact in people's lives while developing valuable skills in care.
- Qualifications: Experience with vulnerable adults and a commitment to empathy and respect.
- Other info: Opportunity for growth in a collaborative and inclusive workplace.
The predicted salary is between 10 - 15 £ per hour.
To provide a personal care & support service to a diverse range of vulnerable customers within our communities. Treating everyone with dignity and respect to meet their individual needs whilst promoting independence in a safe environment.
Key Responsibilities
- Assist customers with personal care and needs in line with their care plans if required.
- Empower customers to maintain and establish positive relationships in the wider community.
- Provide practical support to customers for essential daily living tasks.
- Be key worker for allocated customers to develop an understanding of their requirements and best meet their needs.
- Assist with the creation of support plans and work with external parties in achieving the best outcomes for customers.
- Encourage customers in developing and maintaining independence and emotional wellbeing.
- Ensure customers are supported in a safe and caring environment with the confidence to raise issues.
- Recognise changes in customer behaviours and potential safeguarding issues associated.
- Respond and challenge in an appropriate and empathetic manner.
- Work with colleagues to maintain accurate customer records.
- Work closely and cooperatively with external agencies and family members to offer customers a cohesive care and support service to develop and/or maintain independence.
- Undertake risk assessments for customers and administration and recording of medication in line with care plans.
- De-escalate challenging behaviours in a way that respects customers whilst showing respect and limiting any impact on other customers or colleagues.
Personal Competencies
- Collaborative team player.
- Empathy and respect.
- Compassion.
- Open minded and a commitment to equality, diversion and inclusion.
- Flexible approach.
- Commitment to safeguarding customers.
Skills/Experience
- Experience of working with vulnerable adults.
- Level 1 Health & Social Care or willingness to work towards.
- Basic IT literacy.
- Good verbal communication skills.
- Able to read, write and understand basic English.
General Responsibilities
- To understand and comply with MTVH's safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization.
- Actively and effectively promote the organisations corporate values of Care, Dare, Collaborate.
- Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity.
- Play an active role in contributing to effective cross team working and provide cover for colleagues as required.
- To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy.
- To comply with MTVH's Health and Safety policies, procedures and processes and to promote health and safety compliance for all.
- To act at all times within MTVH's policies, procedures and code of conduct and uphold MTVH's commitment to Equality and Diversity.
Care & Support Worker in Harlow employer: Metropolitan Thames Valley
Contact Detail:
Metropolitan Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care & Support Worker in Harlow
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the care sector. A personal recommendation can go a long way in landing that Care & Support Worker role.
✨Tip Number 2
Get your hands dirty with some volunteering! It’s a fantastic way to gain experience and show potential employers your commitment to helping vulnerable adults. Plus, it gives you real-life stories to share during interviews.
✨Tip Number 3
Prepare for those interviews by practising common questions related to care and support. Think about how you would handle specific scenarios, as this shows your empathy and problem-solving skills – key traits for this role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Care & Support Worker in Harlow
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for helping others shine through. We want to see how much you care about supporting vulnerable individuals and promoting their independence.
Tailor Your Experience: Make sure to highlight any relevant experience you have in care or support work. We love seeing how your background aligns with the responsibilities of the role, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Metropolitan Thames Valley
✨Know Your Care Principles
Familiarise yourself with the key principles of care and support, especially around dignity, respect, and promoting independence. Be ready to discuss how you would apply these principles in real-life scenarios during the interview.
✨Show Empathy and Understanding
Prepare examples that showcase your ability to empathise with vulnerable individuals. Think about times when you've had to handle sensitive situations or support someone in need, and be ready to share those stories.
✨Demonstrate Teamwork Skills
Since collaboration is crucial in this role, think of instances where you've worked effectively as part of a team. Highlight your communication skills and how you’ve contributed to a positive team environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to challenging behaviours. Practice responding to these types of questions, focusing on your empathetic and respectful approach to care.
