Complaint Specialist in East Bridgford

Complaint Specialist in East Bridgford

East Bridgford Full-Time 30000 £ / year No working from home possible
Metropolitan Thames Valley

At a Glance

  • Tasks: Handle complex complaints and provide effective resolutions to enhance customer satisfaction.
  • Company: Join MTVH, a leading organisation dedicated to making a difference.
  • Benefits: Competitive salary, full-time hours, and a supportive work environment.
  • Other info: Opportunity for personal growth in a dynamic team setting.
  • Why this job: Make a real impact by resolving issues and improving customer experiences.
  • Qualifications: Strong communication skills and a proactive approach to problem-solving.

The role requires a proactive, resilient, and detail-driven Complaints & Resolution Specialist to join our central team at MTVH. This is a high-profile role where you'll take ownership of complex complaints.

Location: Beeston, Nottingham, NG9 1LA

Salary Banding: £30,629 - £32,241

Contract Type: 12 Month Fixed Term - Full Time 37.5hrs per week

Complaint Specialist in East Bridgford employer: Metropolitan Thames Valley

MTVH is an exceptional employer that values resilience and proactivity, offering a supportive work culture where your contributions directly impact the community. Located in Beeston, Nottingham, we provide competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that our employees thrive both personally and professionally in a dynamic environment.

Metropolitan Thames Valley

Contact Details:

Metropolitan Thames Valley Recruitment Team

We think you need these skills to ace Complaint Specialist in East Bridgford

Proactive Approach
Resilience
Attention to Detail
Complaint Resolution
Ownership of Complex Issues
Communication Skills
Problem-Solving Skills