At a Glance
- Tasks: Handle complex complaints and provide effective resolutions to enhance customer satisfaction.
- Company: Join MTVH, a leading organisation dedicated to making a difference.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Opportunity for personal growth in a dynamic team setting.
- Why this job: Make a real impact by resolving issues and improving customer experiences.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The role requires a proactive, resilient, and detail-driven Complaints & Resolution Specialist to join our central team at MTVH. This is a high-profile role where you'll take ownership of complex complaints.
Location: Beeston, Nottingham, NG9 1LA
Salary Banding: £30,629 - £32,241
Contract Type: 12 Month Fixed Term - Full Time 37.5hrs per week
Complaint Specialist in East Bridgford employer: Metropolitan Thames Valley
MTVH is an exceptional employer that values resilience and proactivity, offering a supportive work culture where your contributions directly impact the community. Located in Beeston, Nottingham, we provide competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that our employees thrive both personally and professionally in a dynamic environment.
Contact Details:
Metropolitan Thames Valley Recruitment Team