At a Glance
- Tasks: Manage housing schemes and support older residents in maintaining independence.
- Company: Metropolitan Thames Valley Housing, committed to empowering communities.
- Benefits: Competitive salary, part-time hours, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on wellbeing and community.
- Why this job: Make a real difference in the lives of vulnerable older people.
- Qualifications: Experience in housing management and understanding of customer service.
The predicted salary is between 29189 - 30726 £ per year.
Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.
Metropolitan Thames Valley are currently looking for an enthusiastic Housing specialist to join as on-site Housing with Support Managers in the Midlands area. The role at Rawlings Court is a part time post at 25 hours per week over 5 days Monday to Friday. This role has a requirement to take part in an on-call rota – there is extra remuneration payment for this. We ask that all applicants have a full driving licence and a car to use for work purposes.
As the Housing with Support Manager your main responsibilities will include the safe and effective running of your housing scheme. You will be the single point of access for customers regarding all housing and support related queries. You will be a positive and professional representation of the organisation, to customers, visitors, contractors, other professionals, and key stakeholders.
All the customers are aged 55 and above requiring support to maintain a dignified level of independence. This includes a single service plus several residences in close proximity to the service but living in the community. While not all customers will be receiving care from Metropolitan Thames Valley, this may be provided by third parties, and you will be a point of contact for these providers.
As you will be the on-site manager, experience is essential as you will be the go-to person. You will often be lone working and while there is a wider team to support you on a day-to-day basis you will be responsible for making the decision.
- Experience and awareness of the wellbeing and housing needs of vulnerable older persons
- A good understanding of Housing Management responsibilities and tenancy agreements rights and obligations
- Demonstrate a good understanding of customer service
- Good awareness of adult safeguarding procedures and responsibilities
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.
To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made.
Supported Housing Management Coordinator in Derby employer: Metropolitan Thames Valley
Metropolitan Thames Valley Housing is an exceptional employer that prioritises the well-being and development of its staff while fostering a collaborative and supportive work culture. With a commitment to empowering individuals, particularly in the housing sector for vulnerable older persons, employees benefit from ongoing training opportunities, a strong emphasis on diversity and inclusion, and the chance to make a meaningful impact in the community. Located in Nottingham, this role offers a unique opportunity to engage with residents and contribute to their independence, all within a dynamic and caring environment.
Contact Details:
Metropolitan Thames Valley Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supported Housing Management Coordinator in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older adults. Attend local events or join online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 2
Prepare for interviews by researching Metropolitan Thames Valley Housing. Understand their mission and values, and think about how your experience aligns with their vision of 'People Powered Living'. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Showcase your experience with vulnerable older persons during interviews. Share specific examples of how you've supported their wellbeing and independence. This will demonstrate that you're not just qualified, but passionate about the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Supported Housing Management Coordinator in Derby
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing with Support Manager role. Highlight your experience with vulnerable older persons and any relevant housing management knowledge. We want to see how you fit into our vision of People Powered Living!
Showcase Your Customer Service Skills:In your application, emphasise your understanding of customer service, especially in a housing context. Share examples of how you've positively impacted customers' lives, as this is key to being a great representative of our organisation.
Demonstrate Your Decision-Making Abilities:Since you'll often be lone working, it's important to showcase your ability to make sound decisions. Include examples in your application where you've had to take charge and resolve issues independently, as this will show us you're ready for the responsibility.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Metropolitan Thames Valley Housing!
How to prepare for a job interview at Metropolitan Thames Valley
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific needs of older persons. Familiarise yourself with tenancy agreements and the rights and obligations that come with them. This will show that you're not just interested in the role, but that you understand the responsibilities it entails.
✨Showcase Your Experience
Be ready to share specific examples from your past work that demonstrate your experience in managing housing schemes and supporting vulnerable individuals. Think about situations where you've had to make tough decisions or handle challenging situations, as this will highlight your capability to be the go-to person.
✨Customer Service is Key
Since you'll be the first point of contact for customers, it's crucial to convey your understanding of excellent customer service. Prepare to discuss how you've successfully managed customer queries in the past and how you would approach any potential issues with empathy and professionalism.
✨Understand Safeguarding Procedures
Given the nature of the role, having a solid grasp of adult safeguarding procedures is essential. Be prepared to talk about your awareness of these responsibilities and how you would ensure the safety and wellbeing of the residents under your care.
