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- Tasks: Ensure safe, clean communal spaces and support residents with excellent customer service.
- Company: MTVH, dedicated to creating thriving communities.
- Benefits: Competitive salary with future increase, plus a supportive work environment.
- Other info: Opportunity for career growth and commitment to community safety.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Clean UK driving license, strong communication, and basic repair skills.
The predicted salary is between 27007 - 28860 £ per year.
Location: Lambeth
Salary: £27,007.50 (increased to £28,860 after April 1st 2026)
At MTVH, we are looking for someone who is passionate about creating safe and thriving communities, enjoys providing excellent customer service and ensuring communal spaces are well-maintained.
Key Responsibilities as a Caretaker:- Collaborate with maintenance, customer service, and housing teams to identify and address communal repairs, including entry-phone systems, while keeping residents informed.
- Ensure timely opening and closing of play areas, conduct Level 1 playground inspections, and prepare reports.
- Support Housing Officers in property readiness for letting and assist with decanting operations.
- Monitor and report defects in external lighting, make seasonal adjustments, and maintain records.
- Oversee regular compacting and removal of domestic and bulk refuse, advocating for recycling initiatives.
- Aid tenants in emergency situations, maintain security on the estate, and manage access to communal areas.
- Assist with setting up the residents' Sheltered Community Centre and distribute information and newsletters.
- Provide emergency call-out coverage on a rotational basis and report on community safety and anti-social behaviour incidents.
- Act as a professional witness if required and report any incidents of vacant or abandoned properties.
- Patrol and report unauthorized vehicles to parking contractors and attend to minor maintenance tasks as directed.
- Must hold a clean UK driving license.
- Proficiency in report writing and business English.
- Experience in basic repairs and improvements to the physical environment.
- Strong communication and customer service skills.
- Proven track record of delivering outstanding service to customers.
- Excellent planning, organizing, prioritization, and administration skills.
- Ability to effectively exchange information with colleagues, customers, and clients.
To meet our commitment to providing safe, high quality services to our customers we will complete an Enhanced level background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years.
Caretaker in Clapham employer: Metropolitan Thames Valley
Contact Detail:
Metropolitan Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker in Clapham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! If you land an interview, research the company and be ready to discuss how your skills align with their needs. Bring examples of your past work that demonstrate your customer service and maintenance experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested in joining their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Caretaker in Clapham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for creating safe and thriving communities shine through. We want to see how much you care about customer service and maintaining communal spaces!
Highlight Relevant Experience: Make sure to mention any experience you have with repairs, maintenance, or customer service. We love seeing a proven track record of delivering outstanding service, so don’t hold back!
Be Clear and Concise: Use clear and straightforward language in your application. We appreciate good report writing skills, so keep it professional but friendly. Remember, we’re looking for effective communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Metropolitan Thames Valley
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a caretaker as outlined in the job description. Be ready to discuss how your past experiences align with tasks like conducting playground inspections or collaborating with maintenance teams.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples of how you've successfully handled customer interactions in the past. Think about specific situations where you went above and beyond to help someone.
✨Demonstrate Communication Proficiency
As report writing and effective communication are essential, practice articulating your thoughts clearly. You might even want to prepare a brief report on a hypothetical situation related to communal repairs to showcase your writing skills.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in previous roles, especially those involving basic repairs or community safety. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.