Care & Support Team Leader

Care & Support Team Leader

Full-Time 29228 - 30766 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team supporting vulnerable adults with mental health issues in a fulfilling environment.
  • Company: Join a compassionate organisation dedicated to improving lives in Islington.
  • Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
  • Why this job: Empower individuals to live independently while developing your leadership skills.
  • Qualifications: Passion for mental health, effective management skills, and experience in personal care.
  • Other info: Opportunity for career growth and ongoing training in a supportive team.

The predicted salary is between 29228 - 30766 £ per year.

As a Care and Support Team Leader you will join our team providing support to vulnerable adults with mental health issues in various services across the London Borough of Haringey. Our services provide short term accommodation for people with mental health. We provide practical support including settling customers into their home as well as creating holistic support plans to support with more complex requirements whilst also managing risk.

You will be leading your team to enable people to live as independently as possible whilst supporting them to lead an active and fulfilled life. You will also be responsible for team management for annual leave, sickness and performance management, as well as team building and forward planning.

This is a full-time position working 37.5 hours a week.

What you’ll need to succeed

To be successful in this role you will have a passion for working closely with people with mental health and want to constantly promote and support our customer’s well-being. As a Team Leader and senior member of staff you will be efficient, motivated and organised; being able to work to deadlines and meet set KPIs and objectives.

You will need the following skills and experience to the role:

  • Effective staff management skills
  • Some line management experience
  • Experience of delivering personal care & support to vulnerable customers
  • Experience writing & reviewing support plans and risk assessments

As all of our records are recorded on a central IT system confidence at learning new IT skills is also required.

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made. A new check will be completed every three years.

If you’re interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.

Care & Support Team Leader employer: Metropolitan Thames Valley

As a Care & Support Team Leader in Islington, you will be part of a compassionate and dedicated team committed to empowering vulnerable adults with mental health challenges. Our organisation fosters a supportive work culture that prioritises employee well-being and professional development, offering opportunities for training and career advancement. With a focus on teamwork and community impact, we provide a rewarding environment where you can make a meaningful difference in the lives of those we serve.
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Contact Detail:

Metropolitan Thames Valley Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care & Support Team Leader

✨Tip Number 1

Network like a pro! Reach out to people in the care sector, especially those who work with mental health. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to team leadership and support roles. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for supporting vulnerable adults during interviews. Share specific examples of how you've made a difference in previous roles; it’ll help you stand out as a candidate who truly cares.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Care & Support Team Leader

Effective Staff Management Skills
Line Management Experience
Experience Delivering Personal Care
Experience Supporting Vulnerable Customers
Writing Support Plans
Reviewing Risk Assessments
Organisational Skills
Ability to Work to Deadlines
Meeting KPIs and Objectives
Confidence in Learning New IT Skills
Passion for Supporting Mental Health
Team Building
Forward Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your effective staff management skills and any relevant experience with vulnerable customers to catch our eye!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about supporting people with mental health issues. Share specific examples of how you've made a difference in previous roles to show us what you can bring to the team.

Showcase Your IT Skills: Since we rely on a central IT system, mention any relevant IT skills or experiences you have. If you've learned new systems quickly in the past, let us know – it’ll help us see you as a great fit for the role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate – click that 'apply now' button!

How to prepare for a job interview at Metropolitan Thames Valley

✨Know Your Stuff

Make sure you understand the role of a Care & Support Team Leader inside out. Familiarise yourself with the responsibilities, especially around supporting vulnerable adults and managing a team. This will help you answer questions confidently and show your passion for the role.

✨Showcase Your Experience

Prepare specific examples from your past work that highlight your effective staff management skills and experience in delivering personal care. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Demonstrate Your IT Skills

Since the role requires confidence in learning new IT skills, be ready to discuss any relevant experience you have with IT systems. If you’ve used similar software before, mention it! This shows you’re adaptable and tech-savvy.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, support strategies, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

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