At a Glance
- Tasks: Provide technical support and troubleshoot issues for our Metworks and Property Services team.
- Company: Join Metropolitan Thames Valley, a leader in affordable housing and community support.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful community projects.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the go-to tech guru and make a real difference in people's lives.
- Qualifications: Strong communication skills and a desire to learn about new systems.
We have an exciting opportunity for a Systems Administrator to join our team at MTVH working with Metworks and Property Services. In this role you will act as the first point of contact for all technical and administrative support requirements, reporting to the Performance and Delivery Manager.
As a Systems Administrator you will be responsible for responding to reported issues and outages of the third party applications used by our Metworks and Property Services team, implementing swift solutions where possible to minimise disruption to users, as well as monitoring and reporting on the progress of ongoing service disruptions.
Additional duties the successful applicant will be expected to undertake are:
- Maintaining administrative control of applications
- Setting up new users and delivering training
- Troubleshooting device and performance issues
What you'll need to succeed:
- Ability to multi-task and alternate attention between conflicting tasks and priorities
- Excellent verbal and written communication skills, with experience of dealing with internal and external clients
- Initiative and desire to learn, to maintain a high level of knowledge relating to new systems and updates within the area
- Possess a strong sense of ownership and accountability towards responsibilities
- Exceptional organisational, time management and problem-solving skills
- Demonstrate working knowledge of Northgate Housing Management, DRS Module, Job Manager and MS Office products
System Administrator in Beeston employer: Metropolitan Thames Valley
Contact Detail:
Metropolitan Thames Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Administrator in Beeston
✨Tip Number 1
Network like a pro! Reach out to current or former employees at MTVH on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to system administration. We should also be ready to discuss our experience with Northgate Housing Management and MS Office products, as these are key for the role.
✨Tip Number 3
Show off our problem-solving skills! During the interview, share specific examples of how we've tackled technical issues in the past. This will demonstrate our ability to handle the responsibilities of the Systems Administrator role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit for the team!
We think you need these skills to ace System Administrator in Beeston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Administrator role. Highlight your experience with technical support, problem-solving skills, and any relevant software knowledge like Northgate Housing Management or MS Office. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Don’t forget to mention your initiative and desire to learn – we love that!
Showcase Your Communication Skills: Since you'll be dealing with both internal and external clients, make sure to demonstrate your excellent verbal and written communication skills in your application. We want to know how you can effectively communicate solutions and updates!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at Metropolitan Thames Valley
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Northgate Housing Management, DRS Module, Job Manager, and MS Office products. Being able to discuss these tools confidently will show that you're prepared and understand the technical requirements of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific situations where you implemented swift solutions to minimise disruption. This will demonstrate your ability to handle the responsibilities of a Systems Administrator effectively.
✨Communicate Clearly
Since you'll be dealing with both internal and external clients, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to refine your verbal communication skills, ensuring you can explain complex technical issues in simple terms.
✨Demonstrate Your Initiative
Be ready to discuss how you keep up with new systems and updates. Share any relevant training or self-learning experiences that showcase your desire to learn and grow in the field. This will highlight your commitment to maintaining a high level of knowledge.