At a Glance
- Tasks: Lead a team to deliver top-notch housing services for older people.
- Company: Join a leading housing association dedicated to community wellbeing.
- Benefits: Competitive salary, career development, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a difference in the lives of older people while developing your leadership skills.
- Qualifications: Experience in housing management and strong team leadership abilities.
Location: Nottingham
Salary Banding: £34,454 - £36,267
Contract Type: Permanent based on a 37.5hr working week to include weekend working on a rotating shift basis.
Full UK Driving Licence & access to transport is a requirement for this role.
Are you an experienced people manager with a passion for delivering excellent services for older people? We are looking for a Senior Housing with Support Manager to lead a team of Housing with Support Managers covering 6 schemes & dispersed properties across Rushcliffe Borough Council, ensuring a high-quality Sheltered Housing Service is provided for the over 55's.
You will be responsible for service performance, customer outcomes, compliance, safeguarding, and budget management, while driving continuous improvement and service excellence.
Key Responsibilities
- Lead, recruit, develop and support a team of Housing with Support Managers.
- Ensure resources are effectively deployed to meet customer and business needs.
- Manage service performance, delivering against internal and external KPIs.
- Maintain high standards of customer service, safeguarding, health and safety, and regulatory compliance.
- Manage relationships with customers, leaseholders, managing agents, commissioners and partner organisations.
- Lead on complaints, incidents and safeguarding concerns within your locality.
- Contribute to effective budget management and financial performance.
- Support the implementation of new initiatives and service improvements.
What We're Looking For
- Experience managing housing, supported housing, sheltered housing or similar services.
- Proven ability to lead and develop high-performing teams.
- Strong knowledge of safeguarding, compliance and service quality standards.
- Experience managing budgets and performance targets.
- Excellent communication, stakeholder management and problem-solving skills.
- A customer-focused approach and commitment to delivering positive outcomes for older people.
This is a fantastic opportunity to make a real difference to the lives of older people while leading services that promote independence, wellbeing and community.
To meet our commitment to providing safe, high-quality services to our customers we will complete an Enhanced with Adult Barring level background check with the Disclosure and Barring service, once an offer of employment is made. A new check will be carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation and as part of our onboarding process.
Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.
A member of the National Housing Federation the G15, which represents London’s largest housing associations, we influence policy for the benefits of our residents and the wider sector. In October 2018 like-minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.
Senior Housing with Support Manager in Beeston employer: Metropolitan Thames Valley
Metropolitan Thames Valley is an exceptional employer dedicated to enhancing the lives of older people through high-quality housing and support services. Located in Nottingham, we foster a collaborative work culture that prioritises employee development and community engagement, offering robust training programmes and opportunities for career advancement. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and promotes well-being.
Contact Details:
Metropolitan Thames Valley Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing with Support Manager in Beeston
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Metropolitan Thames Valley.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Metropolitan Thames Valley!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Metropolitan Thames Valley, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Metropolitan Thames Valley or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Housing with Support Manager in Beeston
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Metropolitan Thames Valley:Before hitting send, make sure to tailor your application specifically to Metropolitan Thames Valley! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Metropolitan Thames Valley
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
