Metropolitan Thames Valley (MTVH) is seeking an Income Officer/Customer Accounts Advisor for our Home Ownership team in Beeston. The role centers on managing arrears, negotiating payment plans, and supporting residents through welfare benefits and external funding avenues.
You will contact residents via calls, email, and letters, aiming to prevent arrears and resolve issues with empathy and clear outcomes. Hybrid working is available with a 37.5-hour week.
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Customer Accounts Advisor: Home Ownership & Arrears (Hybrid) in Beeston employer: Metropolitan Thames Valley
MTVH is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the housing sector. With a strong commitment to employee growth, a collaborative work culture, and the flexibility to work from home, MTVH fosters an environment where you can thrive both personally and professionally. Located in Nottingham, the role of Agency Contract Specialist offers unique opportunities to engage with specialist partners and contribute to delivering high-quality housing services, ensuring that everyone has a place to call home.
Contact Details:
Metropolitan Thames Valley Recruitment Team
