Metropolitan Thames Valley Housing is seeking a Complaint Coordinator on a 12 month fixed term contract in Beeston, Nottingham. The role focuses on investigating and coordinating responses for Stage 1 complaints, with progression to Stage 2 as experience grows, working on a hybrid basis.
You will collaborate with teams across MTVH to achieve fair resolutions, apply empathy and strong communication, manage timeframes, and influence improvements to the customer journey.
#J-18808-LjbffrComplaint Resolution Specialist - Hybrid (12‑Month FTC) in Beeston employer: Metropolitan Thames Valley
Metropolitan Thames Valley is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the seniors they serve. With a strong focus on professional development, employees have access to numerous growth opportunities, ensuring they can advance their careers while making a meaningful impact in the community. Located in Nottingham, the company provides a unique chance to contribute to high-quality sheltered housing services, all within a collaborative and inclusive environment.
Contact Details:
Metropolitan Thames Valley Recruitment Team
