Team Leader: Housing Admin & Case Management in Nottingham

Team Leader: Housing Admin & Case Management in Nottingham

Nottingham Full-Time 29700 - 36300 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Lead a new admin team, manage case workflows, and ensure high-quality service delivery.
  • Company: Metropolitan Thames Valley Housing, committed to supporting communities.
  • Benefits: Competitive salary, professional development, and a supportive work environment.
  • Other info: Join a dynamic team focused on compliance and customer satisfaction.
  • Why this job: Make a real difference in housing services while developing your leadership skills.
  • Qualifications: Experience in team leadership and case management required.

The predicted salary is between 29700 - 36300 Β£ per year.

Metropolitan Thames Valley Housing (Nottingham region) seeks an experienced Team Leader to guide a newly established administration team supporting Awaab's Law delivery.

You will coach staff, manage case workflows, and ensure compliant, high-quality service for customers across damp, mould, repairs and compliance areas.

The role focuses on performance management, data accuracy and cross-functional collaboration to deliver consistent outcomes within MTVH processes and regulatory requirements.

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Team Leader: Housing Admin & Case Management in Nottingham employer: Metropolitan Thames Valley Housing

As a Handy Person with us, you'll be part of a compassionate team dedicated to making a real difference in the lives of vulnerable individuals, including the elderly and disabled. We offer a supportive work culture that values your contributions, alongside opportunities for personal and professional growth. Located in a community-focused environment, you will enjoy the unique advantage of directly impacting the well-being of those in need while receiving competitive benefits and a fulfilling career path.

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Contact Details:

Metropolitan Thames Valley Housing Recruitment Team

We think you need these skills to ace Team Leader: Housing Admin & Case Management in Nottingham

Team Leadership
Coaching Skills
Case Management
Performance Management
Data Accuracy
Cross-Functional Collaboration
Regulatory Compliance