Learning & Development LMS Specialist in City of London

Part‑Time, Fixed‑Term Position: 30 hours per week until 30 October 2026.

Locations and Salary (30 hours per week):

• Beeston, Nottingham: £33,281.60 – £35,033.60
• Farringdon, London: £36,979.20 – £38,925.60

About the role:

This role sits within the Learning & Development Team and proven experience of working in a Learning & Development function is essential. You will manage the Learning Management System (LMS), including the operational running of the LMS, delivering a high standard of support to colleagues on digital learning processes and queries. In addition, you will analyse a wide range of learning data to create engaging reports and meaningful management information; providing key insights for the L&OD Team and the business, enabling pro‑active action to meet compliance and regulatory objectives.

Key Responsibilities:

• Manage the day‑to‑day running of the LMS; ensuring data and content is up to date and the system is working effectively.
• Ensure colleagues have access to relevant and required learning on the LMS, including core compliance learning.
• Manage queries raised by colleagues on Service Now within the identified timeframe.
• Support the Digital Learning Manager with compliance reports and value‑added management information to the business and to the L&OD Team to support the achievement of the Corporate Compliance KPI.
• Work in collaboration with the L&OD Team to support the achievement of key priorities/projects and business as usual activities.
• Pro‑actively liaise with external providers with regards to operational system management.
• Constantly look for continuous improvement with current policies, systems, or processes.
• Provide support where required for the Digital Learning Manager in their absence.

Skills & Experience:

• Experience of working within a learning & development function; contributing to the delivery of a blended learning programme that meets a wide range of requirements – Essential.
• Proven experience of managing and implementing digital learning platforms – Essential.
• Experience of professional working relationships (including Senior and Exec management) with a diverse range of internal and external stakeholders – Essential.
• Experience of analysing a wide range of data and creating visual reports in a user‑friendly format.
• Experience of working on concurrent projects to meet business objectives.
• Strong communication and customer service skills.

Interview Dates: Provisionally scheduled for Friday 21 and Monday 24 November.

Benefits:

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year.
• 2 volunteering days per year.
• One Beliefs day per year.
• Supported family friendly approach with extended parental leave.
• Enhanced pension with matched contributions up to 9%.
• Option to buy or sell up to 5 days annual leave per year.
• Life assurance cover 3× salary.
• Cycle2work scheme.
• Hybrid Working – dependent on job role and department.
• Health cash plan scheme for everyday healthcare needs.
• Tenancy deposit – interest‑free loan to help with rental deposits and season ticket loan.
• Access to extensive learning and training opportunities with Wisebox platform.
• Colleague virtual social platform.
• Career progression across the organisation with mentoring/coaching programmes, apprenticeships and career planning support.
• Employee Assistance Programme.

EEO Statement: We are committed to equality, diversity and inclusion. We are an equal opportunity employer and do not currently offer visa sponsorship.