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- Tasks: Support the compliance team with daily operations and handle resident queries.
- Company: Join Metropolitan Thames Valley Housing, dedicated to creating vibrant communities for over 120,000 residents.
- Benefits: Enjoy a competitive salary of £29,800 and opportunities for professional growth.
- Why this job: Be part of a mission-driven team that values collaboration and community impact.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible role with a variety of administrative tasks to keep things interesting.
The predicted salary is between 17880 - 42000 £ per year.
Team Co-ordinator £29,800 Beeston, Nottingham Perm About Us Metropolitan Thames Valley Housing has a vision that everyone has a home and the opportunity to live well; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As a Team Co-ordinator you will support your compliance team to deliver excellent compliance performance and smooth day to day repairs service to residents and front-line staff. Your role will include, answering the phone, supporting your manager in compiling reports and monitoring KPIs and dealing with day-to-day queries from front line staff, ensuring they are routed appropriately within the team. You will also co-ordinate complaints allocated to the contractors. You will work closely with the team, with contractors and have some contact with residents usually on the telephone. Your role will be flexible and you may be asked to complete a range of administrative tasks to help us deliver the services that the team is responsible for. You may also be asked to help support other compliance teams where required.
Team Coordinator employer: Metropolitan Thames Valley Careers
Contact Detail:
Metropolitan Thames Valley Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Coordinator
✨Tip Number 1
Familiarize yourself with the compliance and repairs processes within housing organizations. Understanding how these systems work will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in coordinating teams or projects. Be ready to share specific examples of how you've successfully managed tasks and supported team members in previous roles.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since you'll be dealing with residents and front-line staff, being able to convey information clearly and effectively is crucial.
✨Tip Number 4
Show your enthusiasm for community living and customer service. Research Metropolitan Thames Valley Housing's values and be prepared to discuss how your personal values align with their mission.
We think you need these skills to ace Team Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Team Coordinator position. Understand the key responsibilities, such as supporting the compliance team and handling day-to-day queries, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administrative roles or customer service. Mention specific examples where you successfully managed tasks similar to those listed in the job description, like compiling reports or coordinating with contractors.
Showcase Your Skills: Demonstrate your communication and organizational skills in your application. Since the role involves answering calls and dealing with queries, provide examples of how you've effectively communicated with teams or customers in the past.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your understanding of Metropolitan Thames Valley Housing's vision. Explain why you are passionate about creating sustainable neighborhoods and how your values align with their mission of People Powered Living.
How to prepare for a job interview at Metropolitan Thames Valley Careers
✨Understand the Company Vision
Familiarize yourself with Metropolitan Thames Valley Housing's vision of providing homes and creating vibrant neighborhoods. Be prepared to discuss how your values align with their mission of 'People Powered Living'.
✨Showcase Your Coordination Skills
Highlight your experience in coordinating teams and managing day-to-day operations. Be ready to provide examples of how you've successfully supported a team in achieving compliance performance or handling queries.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding handling complaints or routing queries. Think of specific situations where you effectively resolved issues or improved processes.
✨Demonstrate Communication Skills
Since the role involves significant communication with residents and contractors, practice articulating your thoughts clearly. Prepare to discuss how you would handle difficult conversations or ensure effective information flow within the team.
