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- Tasks: Lead and deliver engaging systems training for colleagues using CRM and other business systems.
- Company: Join MTVH, a dynamic organization focused on positive change and excellent service.
- Benefits: Enjoy a competitive salary and the opportunity to work in both classroom and virtual settings.
- Why this job: Make a real impact by training others and embracing innovative systems that enhance our work culture.
- Qualifications: Confident trainer with strong relationship-building skills; driving license required.
- Other info: This is a full-time, fixed-term position for 12 months.
The predicted salary is between 38124 - 40130 £ per year.
Systems Trainer Specialist – Full-time, Fixed-Term Position (12 months) £38,124-£40,130 The aim of this role is to lead on and deliver quality systems training to colleagues using the CRM (Customer Relationship Management) system and and other business systems as required. You will work closely with key stakeholders across MTVH to deliver an excellent service to our colleagues, training the step by step processes as well as supporting and embracing the positive changes the CRM system brings to our work. What you’ll need to succeed: To be a confident systems trainer, both in a classroom and virtual classroom environment Be able to build strong working relationships with key stakeholders at all levels, with the ability to influence and challenge positively Be customer-focused, positive and solution-focused Be flexible and able to manage a demanding schedule of training and system support Have experience of embedding values and culture principles into training programmes to promote and drive change Due to the nature of this role, a full driving licence is required with business insurance and access to transport. What you need to do now: Please see attached job specification for full details including personal competencies to determine if this is the ideal job for you . If you’re interest…
Systems Trainer Specialist employer: Metropolitan Thames Valley Careers
Contact Detail:
Metropolitan Thames Valley Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Trainer Specialist
✨Tip Number 1
Familiarize yourself with the CRM system and any other business systems mentioned in the job description. Understanding these tools will not only help you during the training sessions but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of MTVH to gain insights into their training culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare examples of how you've successfully influenced and built relationships with stakeholders in previous roles. Being able to share specific instances will showcase your ability to connect with others and drive positive change.
✨Tip Number 4
Highlight your flexibility and time management skills by discussing how you've handled demanding schedules in the past. This will reassure the hiring team that you can manage the training demands effectively.
We think you need these skills to ace Systems Trainer Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Systems Trainer Specialist position. Understand the key responsibilities and required skills, especially focusing on the importance of delivering quality systems training and building relationships with stakeholders.
Tailor Your CV: Customize your CV to highlight relevant experience in systems training, customer service, and stakeholder engagement. Use specific examples that demonstrate your ability to influence and support positive changes within a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and your customer-focused approach. Mention how your previous experiences align with the values and culture principles mentioned in the job description.
Highlight Flexibility and Adaptability: In your application, emphasize your ability to manage a demanding schedule and adapt to different training environments, whether in-person or virtual. Provide examples of how you've successfully navigated similar challenges in the past.
How to prepare for a job interview at Metropolitan Thames Valley Careers
✨Showcase Your Training Skills
Prepare to demonstrate your training abilities, both in a classroom and virtual setting. Consider bringing examples of past training sessions you've conducted, highlighting your approach and the positive feedback received.
✨Build Rapport with Stakeholders
During the interview, focus on how you can build strong relationships with key stakeholders. Share specific examples of how you've influenced or positively challenged others in previous roles to showcase your interpersonal skills.
✨Emphasize Customer Focus
Be ready to discuss how you prioritize customer needs in your training programs. Provide examples of how you've tailored training to meet the specific requirements of users, ensuring they feel supported and empowered.
✨Demonstrate Flexibility and Time Management
Highlight your ability to manage a demanding schedule effectively. Discuss strategies you've used in the past to balance multiple training sessions and system support tasks while maintaining high-quality delivery.
