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- Tasks: Manage your own patch, handle ASB cases, and assist with tenancy matters.
- Company: Join Ackerman Pierce, a supportive agency focused on housing solutions.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: Be part of a knowledgeable team that values your growth and success.
- Qualifications: Experience in Social Housing/Tenancy Management and handling ASB cases required.
- Other info: Opportunity to develop your skills in a comfortable working environment.
The predicted salary is between 28800 - 43200 £ per year.
This Role: Local Housing Manager (Housing Officer) Location: The Welford Centre – 113 Chalkhill Road – Wembley, HA9 9FX Fixed Term Position until August 2025 Salary: £40,915 based on a 37.5hr week. As a Local Housing Manager with MTVH your home office will be located at the Welford Centre in Wembley where you will attend at least 2 days a week. The remaining days you will be out on site where you will manage and coordinate excellent housing and estate services within a defined geographical patch. You will be the face of MTVH as our representative covering rented tenures based within Ealing, Brent, Hammersmith, Fulham and Westminster. The Local Housing Manager is our customers main point of contact with respect to complaints, estate services, tenancy management, anti-social behaviour, tenancy enforcement and lettings management. To ensure you can deal with our customers needs efficiently, effectively and to a high standard we will provide you with the support of our in-house specialist teams, ensuring you are able to provide solutions and be responsible for your own patch. Key to this role will be the coordination of internal and external services to meet the diverse needs of customers to a high standard and within the guidelines set. In addition, you will manage the relationship and increase MTVHs reputation with defined Local Authority Partners & other extern…
Housing Officer employer: Metropolitan Thames Valley Careers
Contact Detail:
Metropolitan Thames Valley Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the specific challenges and responsibilities of a Housing Officer, especially in relation to Anti-Social Behaviour (ASB) cases. Understanding these nuances will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former Housing Officers to gain insights into their experiences and best practices. This can provide you with valuable information that you can reference in conversations with potential employers.
✨Tip Number 3
Stay updated on local housing policies and legislation, as well as any recent changes in social housing management. This knowledge will not only boost your confidence but also show your commitment to the role.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you successfully managed tenancy issues or resolved ASB cases. Real-life scenarios can illustrate your problem-solving skills and readiness for the position.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with Anti-Social Behaviour (ASB) cases and tenancy management. Use specific examples from your past roles to demonstrate your ability to handle these situations effectively.
Showcase Your Skills: Detail your skills in conducting initial rent assessments and managing minor cases. Mention any experience you have with identifying vulnerable residents and collaborating with partner agencies.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Address how you can contribute to reducing the backlog of voids and ensuring exceptional housing advice.
Express Your Motivation: Convey your enthusiasm for the role and your desire to develop your knowledge further. Explain why you are interested in working with this particular team and how you align with their values.
How to prepare for a job interview at Metropolitan Thames Valley Careers
✨Show Your Experience with ASB Cases
Be prepared to discuss your previous experience handling Anti-Social Behaviour cases. Share specific examples of how you managed these situations and the outcomes, as this will demonstrate your capability to handle similar challenges in the new role.
✨Understand Tenancy Management
Familiarize yourself with tenancy management processes, including sign-ups and assessments. Highlight any recent experiences you've had in social housing or local authority settings, as this knowledge will be crucial for the position.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss how you approach problem-solving, especially in relation to managing voids and delegating minor rent cases. Show that you can think critically and act decisively to ensure smooth operations.
✨Highlight Your Collaborative Approach
Emphasize your ability to work with partner agencies and identify vulnerable residents. Discuss any past experiences where collaboration led to successful outcomes, showcasing your commitment to ensuring all residents can live safely.
