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- Tasks: Lead a vibrant pub, develop your team, and create unforgettable customer experiences.
- Company: Join Metro Pubs, where each pub has its own unique character.
- Benefits: Enjoy discounts, career development, and access to mental health support.
- Why this job: Make a real impact in a fun, community-focused environment.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Great opportunities for career growth and personal development.
The predicted salary is between 36000 - 60000 £ per year.
As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example to make sure our customers and teams have a great time.
Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.
We’re all about rewarding our team’s hard work, that’s why:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
What you’ll do as a General Manager:
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- Recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.
What You’ll Bring:
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- You’re great with people, and as a result, have great communication and leadership skills.
- You’ll be business savvy, with a keen eye for P&L control.
- You’ll embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level is desirable; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential!
- You’re keen to learn and happiest when you succeed at something new.
General Manager employer: Metropolitan Pub Company
Contact Detail:
Metropolitan Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current General Managers for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your unique character shine through. Share your passion for creating amazing customer experiences and how you lead your team. Remember, they want someone who fits their pub's vibe!
✨Tip Number 3
Prepare for interviews by researching the company culture. Metro Pubs values individuality and community, so think about how you can contribute to that. Bring examples of how you've built strong teams and delighted customers in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see who you are beyond your qualifications, so don’t be afraid to inject a bit of your character into your cover letter.
Tailor Your Application: Make sure to customise your CV and cover letter for the General Manager role. Highlight your experience in leading teams and creating great customer experiences, as these are key to what we’re looking for at Metro Pubs.
Be Specific About Your Achievements: We love numbers! When discussing your past roles, include specific examples of how you’ve driven sales or improved team performance. This helps us see the impact you've made in previous positions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Metro Pubs family!
How to prepare for a job interview at Metropolitan Pub Company
✨Know the Company Inside Out
Before your interview, take some time to research Metro Pubs. Understand their values, the unique character of their pubs, and what makes them stand out in the hospitality industry. This knowledge will help you demonstrate your genuine interest and align your answers with their ethos.
✨Showcase Your Leadership Skills
As a General Manager, leading by example is crucial. Prepare examples from your past experiences where you've successfully led a team, improved customer satisfaction, or increased sales. Be ready to discuss how you can inspire and develop your team at Metro Pubs.
✨Emphasise Your Attention to Detail
Highlight your high standards and attention to detail during the interview. Share specific instances where your meticulous approach has positively impacted operations or customer experiences. This will resonate well with their focus on delivering amazing experiences for customers.
✨Prepare Questions That Matter
Think of insightful questions to ask at the end of your interview. Inquire about their training and development opportunities, or how they measure success in their pubs. This shows that you're not just interested in the role, but also in growing with the company.
