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- Tasks: Lead a vibrant team to create unforgettable experiences for our customers.
- Company: Join Metro Pubs, where every pub has its own unique vibe.
- Benefits: Enjoy competitive pay, discounts, and career growth opportunities.
- Why this job: Be at the heart of city life, making a real difference in your community.
- Qualifications: Great attention to detail and a passion for customer service.
- Other info: Dynamic work environment with plenty of perks and support for your well-being.
The predicted salary is between 30000 - 42000 £ per year.
Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.
Benefits
- Competitive salary and pension contribution.
- Chance to further your career across our well‑known brands – training and development at each level.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program – mental health, well‑being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend – earn up to £1,500 when your referral is placed.
- Wagestream – access your wage before payday.
- Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile, and many more.
Responsibilities
- Provide customers with a heartfelt and memorable experience each time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
Qualifications
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- Ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- Positive can‑do attitude and a real team player.
Team Leader in City of London employer: Metropolitan Pub Company
Contact Detail:
Metropolitan Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in City of London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Metro Pubs' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to connect with both customers and your team. Role-play common scenarios with a friend to boost your confidence and showcase your ability to handle busy shifts.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've provided excellent service or resolved issues on the spot. This will demonstrate your problem-solving skills and your commitment to creating memorable experiences for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Metro Pubs family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader in City of London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see who you are beyond just your qualifications. Share a bit about what makes you tick and how you connect with the community.
Tailor Your Application: Make sure to customise your application for the Team Leader role. Highlight your experience in hospitality and any leadership roles you've had. We love seeing how your skills align with our pub's vibe and values!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what really matters. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Metropolitan Pub Company
✨Know the Company Inside Out
Before your interview, take some time to research Metropolitan Pub Company. Understand their values, the unique character of their pubs, and what makes them stand out in the hospitality industry. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Highlight your positive can-do attitude and how you can inspire others to deliver exceptional customer experiences.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle busy shifts, customer complaints, or team dynamics. Practising these scenarios will help you articulate your thought process and decision-making skills, which are crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
