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- Tasks: Lead a vibrant team, ensuring smooth shifts and happy customers.
- Company: Join Metro Pubs, where every pub has its own unique vibe.
- Benefits: Enjoy competitive pay, discounts, and career growth opportunities.
- Why this job: Be the heart of the pub experience and create memorable moments.
- Qualifications: Great attention to detail and a positive, team-oriented attitude.
- Other info: Access your wages early and enjoy exclusive retail discounts.
The predicted salary is between 25000 - 30000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Pub Team Leader: Delight Guests & Lead Shifts in Burnham-on-Crouch employer: Metropolitan Pub Company
Contact Detail:
Metropolitan Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Team Leader: Delight Guests & Lead Shifts in Burnham-on-Crouch
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes each place unique. This will help you connect with the vibe of Metro Pubs and show your passion during interviews.
✨Tip Number 2
Practice your leadership skills! Gather a group of friends and organise a fun night out. This will not only boost your confidence but also give you real-life examples to share about leading a team when you apply.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on social media. Ask them about their experiences and any tips they might have for landing a role at Metro Pubs. You never know who might help you get your foot in the door!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Metro Pubs family. Don’t forget to highlight your customer service skills and team spirit!
We think you need these skills to ace Pub Team Leader: Delight Guests & Lead Shifts in Burnham-on-Crouch
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight your experience in leading teams and providing excellent customer service, as these are key to making our shifts run smoothly!
Be Specific with Examples: Use specific examples from your past experiences to demonstrate how you've delighted guests and handled busy shifts. This will help us see how you can bring that same energy to our pubs!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s quick and easy, and we’ll be able to review your application faster!
How to prepare for a job interview at Metropolitan Pub Company
✨Know the Pub Scene
Before your interview, do a bit of research on Metro Pubs and their unique offerings. Familiarise yourself with their individual pub personalities and what makes them special. This will show your genuine interest in the company and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept the team motivated and ensured a smooth shift.
✨Emphasise Customer Experience
Metro Pubs values creating memorable experiences for customers. Be ready to discuss how you would ensure every guest feels welcomed and valued. Share specific strategies you've used in the past to enhance customer satisfaction and handle any issues that arise.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle busy shifts and unexpected challenges. Think of examples where you've had to think on your feet and adapt quickly. Show that you thrive in a dynamic environment and can keep everything running smoothly under pressure.