The Metropolitan Police is seeking a Service Quality & Experience Specialist in Kilburn to support the MBS Delivery Services function. You will help ensure services are monitored, communicated, and improved, coordinating knowledge, training, and change activities for staff and end users.
You will collaborate with BAU teams, enabling functions, and transformation programs to embed service changes, while driving consistent communication and documentation governance.
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Service Experience & Quality Specialist employer: Metropolitan Police
The Metropolitan Police Service is an exceptional employer, offering a starting salary of over £42,000 and a wealth of benefits including generous leave options and a comprehensive health and wellbeing service. With a commitment to diversity and community representation, employees are supported in their growth through various training programmes and career pathways, all while being part of a unique and supportive network dedicated to making London safer. Join a dynamic team of over 30,000 colleagues and experience the rewarding challenges of policing in one of the world's most vibrant cities.
