At a Glance
- Tasks: Lead transformative change in the People Directorate, ensuring smooth implementation and stakeholder engagement.
- Company: Join the Metropolitan Police Service, a key player in public safety and community trust.
- Benefits: Hybrid working, competitive pay, and the chance to make a real difference in people's lives.
- Other info: Opportunity for career growth while contributing to meaningful societal impact.
- Why this job: Be at the forefront of change, shaping the future of HR and People services.
- Qualifications: Experience in change management and strong stakeholder engagement skills are essential.
The predicted salary is between 69750 - 85250 £ per year.
The Metropolitan Police Service is currently recruiting for a Change Manager within the People Directorate for an initial 6 month contract.
The role will be based in London, with hybrid working of 3 days office attendance per week. It is a key position supporting the implementation and embedding of the new People Directorate operating model and wider transformation activity.
The ideal candidate will be an experienced change professional with a track record of delivering complex people-focused transformation programmes within HR, Learning & Development, or wider People functions. You will have experience supporting operating model change, process redesign, service improvement and organisational transformation, with the ability to translate strategic decisions into practical implementation plans. Strong stakeholder engagement skills are essential, along with the ability to balance pace of delivery with effective adoption and long-term sustainability.
Most importantly, you will be able to engage, influence and challenge stakeholders at all levels while ensuring change is successfully embedded into business-as-usual operations.
- Change delivery and implementation: Support the implementation of the new People Directorate operating model and wider transformation initiatives. Develop detailed delivery plans, manage milestones, risks, issues and dependencies. Translate approved organisational decisions into practical implementation, transition and adoption plans. Conduct stakeholder analysis and deliver workshops, briefings, consultation sessions and co-design activities. Ensure new policies, processes and ways of working are embedded into business-as-usual operations.
- People insight, workforce planning and service design: Translate workforce and people insights into practical implementation and service improvement plans. Support People Directorate planning cycles through delivery insight and implementation feasibility assessments.
- Financial, commissioning and supplier support: Monitor programme performance against agreed service, people, financial and operational measures. Support externally funded programmes and ensure delivery plans maximise value and compliance.
- Performance monitoring and continuous improvement: Track delivery progress, risks, dependencies, benefits and key decisions across assigned initiatives. Maintain project documentation including delivery plans, risk logs and mitigation actions. Use qualitative and quantitative feedback to refine implementation approaches and improve outcomes.
This role will play a critical part in moving the new People Directorate operating model from design into successful implementation. You will help ensure change is coordinated effectively, impacts are understood, stakeholders are engaged, and intended benefits are realised.
Beyond implementation, you will support the People Directorate's wider programme of change and continuous improvement, helping deliver more connected, resilient and effective People services that contribute to the Met's priorities of more trust, less crime and high standards.
Experience supporting operating model transformation, service redesign, workforce change or continuous improvement programmes. Strong change management capability with a focus on implementation, stakeholder engagement and embedding change. Experience managing project plans, dependencies, impact assessments, risks and benefits realisation. Strong stakeholder management and influencing skills across senior leadership, operational teams and subject matter experts. Experience using performance data, insight and feedback to drive decision making and continuous improvement.
Transformation Manager/Senior Manager in London employer: Metropolitan Police
The Metropolitan Police Service is an exceptional employer, offering a starting salary of over £42,000 and a wealth of benefits including generous leave options and a comprehensive health and wellbeing service. With a commitment to diversity and community representation, employees are supported in their growth through various training programmes and career pathways, all while being part of a unique and supportive network dedicated to making London safer. Join a dynamic team of over 30,000 colleagues and experience the rewarding challenges of policing in one of the world's most vibrant cities.
