OH Trauma Peer Support Administrative Manager in London

Vacancy Reference Number: 22195

Number of Vacancies: 1

Location: Southwark

Band: Band D

Part/Full Time: Full Time (36 hours per week)

Type of Contract: Permanent

Salary: The starting salary is £40,519, which includes allowances totalling £3,009. The salary is broken down as £37,510 basic salary, which will increase annually until you reach the top of the scale £40,141. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

Purpose of the Role: The role will play an integral part in delivering administrative tasks for the HR - OH and Wellbeing (OHWB) team to support delivery of the New Met for London 2 wellbeing commitments and MPS Occupational Health and Wellbeing strategy. The OH and Wellbeing team consists of two areas: central TPS team and the operational OHWB team. Key function of the role is the coordination of trauma risk management programmes, which include Trauma Peer Support (TPS), Trauma Informed Prevention Techniques (TIPT) and also supporting the OHWB team with key organisational and administrative functions to support efficient operational delivery.

Working collaboratively with the TPS and OHWB teams will be essential in driving forward the trauma risk management programmes and OH & Wellbeing service delivery. All of which are focused to deliver an effective trauma and wellbeing provision for our workforce and enable assurance against delivery of organisational priorities and national standards. Key to the role also includes management and compliance of required data and reporting requirements that will support in providing assurance on a strategic level as well as national reporting and force wide assessments.

Key Responsibilities: The post holder will be responsible for:

• Delivery, maintenance and coordination, including where appropriate development improvements, to the administrative delivery of trauma risk management programmes across the MPS.
• Management and maintenance of MPS corporate training records for trauma peer support competency.
• Review and manage trained cadre and identify those requiring refresher training.
• Effective management/administration of trauma risk management programme delivery schedules and data records.
• Monitor and assure local incident reporting compliance for TPS programme and escalation as identified.
• Act as the training POC.
• Support major/critical incidents administration tasks.
• Management and Monitoring of OHWB team mailboxes.
• Produce management reports and service activity data for the OHWB Team SLT.
• Supporting wellbeing team with key organisational and administrative functions to support efficient operational delivery e.g. dealing with FOIA, general queries, vetting and service complaints.
• Support SLT with actions and minute taking for board meetings including arrangement for these.

Completed applications must be submitted by 23:55 on 17th August 2026.

Desirable: Trauma Risk Management and Wellbeing related knowledge is required for this role. Supportive mentoring will be provided to appointed role holders.

Skills:

• Excellent organisational, negotiation and persuasion skills.
• Excellent IT proficiency (box, excel, power point).
• Excellent written and oral communication skills.
• Self-motivated and good team-worker.
• Ability to analyse and collate technical data (power BI).
• Ability to manage work activities upwards and elevate issues assertively.
• Ability to manage conflicting priorities.
• Ability in coordinating both internal and external partnership meetings.
• Ability to manage sensitive & confidential information professionally.
• Ability to engage with various audiences.

Experience:

• Previous administrative experience.
• Working in a team to tight deadlines.
• Minute or note taking for high level meetings.
• Experience of drafting and presenting papers and reports.
• Experience in presenting data analysis in requested formats.
• Experience in managing multiple tasks.
• Ability of working within an agile environment.

Required Languages: English

Reports To: Band C – Trauma Peer Support Programme Manager

Competencies:

• We are emotionally aware at level 2.
• We take ownership at level 2.
• We collaborate at level 2.
• We support and inspire at level 2.

Values: Empathy, Integrity, Accountability

Disability Confident Statement: The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.