At a Glance
- Tasks: Manage and optimise the Learning Management System while providing top-notch support.
- Company: Join a forward-thinking organisation dedicated to learning and development.
- Benefits: Starting salary of £36,228 with annual increases and location allowances.
- Other info: Exciting opportunity for career growth in a dynamic environment.
- Why this job: Be the go-to person for LMS queries and make a real difference in learning experiences.
- Qualifications: Strong communication skills and a knack for problem-solving required.
The predicted salary is between 40500 - 49500 £ per year.
Salary: The starting salary is £36,228, which includes allowances totalling £3,009.
The salary is broken down as £33,219 basic salary, which will increase annually until you reach the top of the scale £35,541 Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Completed applications must be submitted by 23:55 on 1st June 2026
As LMS Administrator, you’ll be responsible for the day-to-day operation, support and optimisation of the organisation’s Learning Management System.
You’ll manage incoming tickets and requests via Service Now, ensuring learners and stakeholders receive timely and accurate support, and maintain high-quality data and system integrity.
Plus, you’ll contribute to broader administrative activity so that our learning offer is as effective as possible.
Key responsibilities
- Act as the first point of contact for LMS-related queries submitted through Service Now
- Triage, resolve and escape tickets according to defined SLAs (Service Level Agreements).
- Maintain accurate records of resolutions and recurring issues to improve service quality.
- Provide clear, professional guidance and troubleshooting support.
- Maintain data accuracy, user records and learning histories.
- Ensure all content and data management processes adhere to organisational policies, GDPR and government standards.
- Support compliance monitoring and reporting for mandatory learning.
- Support Learning Technologies with projects, system enhancements, and new feature rollouts.
- Collaborate with facilitators, HR colleagues, and subject matter experts.
- Administer LMS roles, permissions and access groups to ensure users have appropriate access levels.
- Regularly review user access removing outstates roles and ensuring a least-privileged access model.
How to apply
To begin your career at the Met, please click the "apply button".
The application process requires a comprehensive CV, a Personal Statement, and an online application form.
In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate.
Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.
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LMS Administrator in London employer: Metropolitan Police
As a Service Manager at Met Business Services, you will join a forward-thinking organisation that prioritises inclusivity, diversity, and continuous improvement within its workforce. With a strong emphasis on employee growth and development, the company fosters a supportive culture that encourages innovation and collaboration, making it an excellent employer for those seeking meaningful and rewarding careers in a dynamic public sector environment.
StudySmarter Expert Advice🤫
We think this is how you could land LMS Administrator in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Metropolitan Police looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like LMS Administrator at Metropolitan Police, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace LMS Administrator in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Metropolitan Police, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Metropolitan Police and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Metropolitan Police
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Metropolitan Police might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Metropolitan Police.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
