At a Glance
- Tasks: Lead the development and improvement of the Proactive Management Plan module within CONNECT.
- Company: Join the Metropolitan Police Service and help make London safer.
- Benefits: Enjoy a competitive salary, hybrid working, and a supportive learning culture.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Make a real impact on policing in London while advancing your career.
- Qualifications: Experience in product development and knowledge of operational policing practices.
The predicted salary is between 48995 - 54863 £ per year.
The starting salary is £48,995, which includes allowances totalling £3,009. The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
The main location for this role is Newlands Park (SE26 5NF) with requirement to travel across the Met Estate, to attend meetings as required by the business.
Policing London is a hugely complex challenge that evolves every day. To make sure the Met is up to the task, we need the right IT and systems across our organisation. As a CONNECT Proactive Management Plan (PMP) SME, you will help to enable us to do our best for the London area. Join us and play your part in making London the safest capital in the world and delivering ‘More Trust, Less Crime and High Standards’. As a member of the Met, you will also enjoy great benefits including annual leave, civil service pension arrangements, maternity/paternity support, as well as being part of a continuous learning culture.
The Digital & Innovation Business Group brings together technology, the effective use of data, and our capability to deliver change and reform to drive the Met forward: this is central to progressing delivery of New Met for London 2. It includes the Met’s Transformation, Technology, Data and Analytics functions, as well as work underway to make the organisation more productive and efficient (referred to as Productivity & Efficiency or P&E). The Group was created in early 2026 and is led by Marie Heracleous, Chief Digital & Innovation Officer. It’s an exciting time to be part of D&I, as it builds new capabilities and ways of working to support the frontline and make a real difference to London. D&I is committed to creating an inclusive working environment. We support hybrid working, and the hiring manager will be happy to discuss arrangements for this role.
The CONNECT SME – PMP is responsible for the ownership, development and continuous improvement of the Proactive Management Plan (PMP) module within CONNECT. Working under the direction of the CONNECT Functional Lead, the role ensures the PMP module reflects real operational policing needs and supports effective decision‑making, evidential integrity and public confidence. This role provides expert subject matter knowledge of both PMP‑related policing and the CONNECT system, acting as a trusted authority across the Met. While maintaining deep expertise in the PMP module, the role also develops and maintains working knowledge across the wider CONNECT solution to support effective integration and product delivery.
Key Role Responsibilities
- Act as the Product / Subject Matter Expert for the PMP module, owning its direction, configuration and ongoing development in line with user needs and Met objectives.
- Work with CONNECT, DDaT, suppliers and wider Met stakeholders to gather requirements, prioritise demand and deliver value‑led enhancements.
- Own short‑, medium‑ and long‑term product planning, providing visibility of milestones, risks, dependencies and benefits.
- Lead business cases, change requests and impact assessments, clearly articulating benefits, risks and operational impacts.
- Create and maintain process designs and documentation aligned to evolving operational policing needs and improved user experience.
- Support testing, release assurance and defect management, ensuring changes are robust, fit for purpose and operationally safe.
- Provide technical expertise during incidents and outages, supporting continuity of service and user confidence.
Vetting Clearance
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post.
Working Pattern
Hybrid Working available in line with the Metropolitan Police Service hybrid working policy. The role requires that you attend the Newlands Park office (SE26 5NF) 3-days per week: Tuesday, Wednesday and Thursday between the core hours of 10:00 to 16:00.
How to apply
The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement (1-page of A4, 500 words maximum) you should explain your interest in the position and illustrate how your skills and experience (see stated criteria) make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.
Knowledge
- Knowledge of PMP.
- Understanding of the public sector and/or knowledge of operational policing practices.
- Understanding of incident management.
- Understanding of risk management processes.
- Understanding of dependency management processes.
- Understanding of change request processes, including impact assessments.
- Working knowledge of trend analysis and reporting.
- Working knowledge of documenting design logic.
Skills
- Ability to identify PMP workflow optimisation opportunities and create suitable solutions to realise the benefits.
- Skilled in collaboration and stakeholder management.
- Proven ability to deliver to agreed deadlines.
- Core problem solving skills.
- Proficient in Microsoft Office.
- Evidence of inclusive behaviour.
- Ability to create and complete a change request, and impact assess change requests generated from other internal/external stakeholders.
- Ability to identify and document hard and soft benefits from change requests and business cases.
Experience
- Experience in updating PMP workflows.
- Core product development and product ownership experience.
- Experience in supporting and owning the realisation of product benefits and advocating for use and adoption.
- Experience of creating and presenting materials to senior audiences that translate technical findings into simple insights.
- Experience of creating low‑level and high‑level design documents in collaboration with other teams and external suppliers.
- Relevant experience working with or in the CONNECT PMP module / area of expertise.
- Previous experience of large‑scale public sector projects.
Qualifications (if required)
Higher education - Degree or significant experience.
CONNECT Proactive Management Plan (PMP) SME in London employer: Metropolitan Police
As a CONNECT Proactive Management Plan (PMP) SME at the Metropolitan Police Service, you will be part of a dynamic team dedicated to enhancing public safety in London. The role offers competitive salary progression, a supportive work culture that values continuous learning and hybrid working arrangements, as well as comprehensive benefits including a civil service pension and family support. Join us in making a meaningful impact while enjoying opportunities for professional growth within an inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land CONNECT Proactive Management Plan (PMP) SME in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the Met. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the CONNECT system and the PMP module. Show us you’re not just interested in the role but also passionate about how it fits into the bigger picture of policing in London.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to problem-solving and stakeholder management. We want to see how you think on your feet and handle real-world scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on Met Careers for new roles that pop up – you never know what might catch your eye!
We think you need these skills to ace CONNECT Proactive Management Plan (PMP) SME in London
Some tips for your application 🫡
Craft a Compelling Personal Statement:Your Personal Statement is your chance to shine! Make sure to clearly express your interest in the CONNECT PMP SME role and highlight how your skills and experience align with what we're looking for. Keep it concise, engaging, and relevant to the job description.
Tailor Your CV:Don’t just send a generic CV! Tailor it to showcase your experience with PMP workflows and any relevant public sector projects. Highlight specific achievements that demonstrate your ability to deliver results and support operational policing needs.
Follow the Application Guidelines:Make sure you stick to the application guidelines provided. Save your documents as PDF or Word files and label them clearly. This shows us that you can follow instructions and pay attention to detail, which is super important for this role!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to the right people and helps us keep track of all candidates efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at Metropolitan Police
✨Know Your PMP Inside Out
Make sure you have a solid understanding of the Proactive Management Plan (PMP) module. Brush up on its functionalities and how it integrates with the CONNECT system. Being able to discuss specific examples of how you've used or improved similar systems will show your expertise.
✨Showcase Your Stakeholder Management Skills
Prepare to talk about your experience in collaborating with various stakeholders. Think of examples where you gathered requirements or prioritised demands effectively. This role requires strong collaboration, so demonstrating your ability to manage relationships will be key.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle incidents. Prepare scenarios where you successfully managed risks or implemented changes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Passion for Public Service
This role is all about making London safer, so convey your commitment to public service. Share why you’re interested in this position and how your values align with the Met's mission. A genuine passion can set you apart from other candidates.
