Communications Data Investigator - Single Point of Contact (SPOC) - Core Team - 03

Communications Data Investigator – Single Point of Contact (SPOC) – Core Team – 03

Location: Vauxhall, Cobalt Square, 1 South Lambeth Road, London, SW8 1SU

Band: Band D

Contract: Permanent – Full time

Hours: 36 per week; 24/7 cover with early, late, night, and weekend shifts on a 5‑week rotation.

Salary: £48,021 starting (basic £37,510, top of scale £40,141). Includes £2,009 location allowance, £1,000 non‑pensionable allowance and a shift disturbance allowance equal to 20 % of basic salary.

The Role

This position is within Met Intelligence’s Digital function. As the Communications Data Investigator – SPOC you will lawfully acquire, analyse and secure communications data to support critical policing investigations, advise investigators, facilitate authorisations and ensure compliance with legislation such as CPIA, DPA, and IPA.

Duties and Responsibilities

• Provide specialist advice and guidance to police officers on the practical use of Communications Data for fast‑time incidents and reactive investigations.
• Explain digital investigation concepts to colleagues with limited experience.
• Review and quality‑assure communications‑data applications, ensuring necessity, proportionality and collateral intrusion comply with legislation and codes of practice.
• Advise designated persons on authorisation applications before and during review.
• Identify and acquire communications data from service providers to support investigations and crime‑prevention activity.
• Evaluate acquired data to confirm compliance with the authorisation issued.
• Identify and report errors and take appropriate action under codes of practice.
• Comply with all relevant legislation (CPIA, DPA, IPA).

Who We’re Looking For

• Knowledge of legal frameworks governing communications data (e.g., Investigatory Powers Act, RIPA, Criminal Procedure and Investigations Act, Data Protection Act, European Convention on Human Rights).
• Awareness of disclosure requirements and audit/compliance processes.
• Practical experience with communications technologies used in investigations.
• Ability to analyse complex data accurately and translate findings into actionable intelligence.
• Effective written and verbal communication skills to explain technical findings to investigators, senior officers, and courts.
• Capacity to prioritise high‑volume casework and make legally robust, time‑sensitive decisions.
• Competence in data‑analysis, mapping and Microsoft Office tools.
• Experience supporting serious or complex investigations where communications data was critical.
• Experience applying legal frameworks in a professional environment requiring compliance and audit.

Qualifications

• Completion of a Home Office SPOC Accreditation Course (two‑week course at the College of Policing, Ryton, Coventry) if not already held.
• Full training provided by the dedicated training team before deployment.

Additional Requirements

• 24/7 role with a mixture of different shifts within a 5‑week rotation; weekends will be required.
• Applicants from policing, intelligence, regulatory or comparable law‑enforcement backgrounds are welcome.
• Vetting requirement: minimum Security Check (SC) and Management Vetting (MV).

Vetting

This post requires the applicant to hold or be prepared to undertake National Security Vetting Security Check (enhanced) (SC(e)) before commencement.

Disability Confident Statement

The Met is committed to being an equitable and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from a wide range of backgrounds, cultures and experiences, particularly welcoming applications from people with disabilities, long‑term conditions, ethnic minority groups, and women.

As a Disability Confident Leader, the Met commits to making disability equality part of everyday practice. We ensure that people with disabilities and those with long‑term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process for disabled applicants. If you need any reasonable adjustments or changes to the application and recruitment process, please include this information within your application form. All matters will be treated in strict confidence.

Please note: if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), a minimum requirement is the successful completion of a job‑related fitness test (JRFT). This does not apply to police staff roles.