Communications Data Investigator - Single Point of Contact (SPOC) - Complex Crime Team - 03

Communications Data Investigator - Single Point of Contact (SPOC) - Complex Crime Team - 03

Full-Time No working from home possible
Metropolitan Police

Communications Data Investigator - Single Point of Contact (SPOC) - Complex Crime Team - 03

Vacancy Reference Number

22166

Number of Vacancies 4

Location Vauxhall

Building COBALT SQUARE

Band Band D

Part/Full Time Full Time

36 hours per week

Type of Contract Permanent

Job Advert

Job Title: Communications Data Investigator SPOC - Complex Crime

Location: Cobalt Square - Vauxhall, 1 South Lambeth Road, London, SW8 1SU

Contract: Permanent - Full time

Band/rank: Band D

Salary: The starting salary is £45,208, which includes allowances totalling £7,698.

The salary is broken down as a £37,510 starting basic salary (rising annually to £40,141), plus a location allowance of £2,009, a non-pensionable allowance of £1,000, and a shift disturbance allowance (SDA) equivalent to 12.5% of the basic salary.

Working hours: This is full a time position - 36 hours per week. Successful applicants will be required to work a combination of Early and Late shifts as part of a rolling roster. The ability to adapt to operational requirements is essential. As you will be required to work shifts, this role is awarded with a shift disturbance allowance (SDA).

The Role:

This is an exciting opportunity to join theDigitalfunctionwithinMet Intelligence of the Metropolitan Police.

Are you interested in providing critical intelligence in a hostage crisis?

Could you support operational teams that take down county drug line dealers

All ofthese jobs rely heavily on communications data to achieve a successful outcome

Could you be the one that helps crack these?

TheDigital CIU Complex Crime TeamSPoCacts as a subject matter expert in the acquisition, analysis, and secure handling of communications data, ensuring legal compliance andprovidingtactical advice to investigators in support of serious and complex crime investigations.
The role holder willdelivertimelyandaccuratedigital intelligence in high-risk operational environments, safeguarding life and underpinning successful prosecutions.

The role also provides operational support to critical incidents, including representing CIU within the C3000 Kidnap Suite ensuring fast-time tactical advice and lawful data acquisition.

Working for the Metdoesn’thave to mean patrolling the streets. Just as important as our uniformed officers is our 14,000-strong team of professional and support staff working behind the scenes.It’sthese skilled people who provide the organisational capability to police London.

Duties and Responsibilities:

  • Provides specialist advice pertaining to communications data in support of proactive and reactive investigations and crimes in action, to ensure that investigations are conducted with due consideration of expertise and best practice in this area.
  • Review and quality assure communications data applications and engage with applicants to ensure necessity, proportionality and collateral intrusion comply with relevant legislation and associated codes of practice.
  • Advise and give recommendations to designated persons (DP) before and during their review of applications for authorisation, to aid the effective implementation and their understanding of the application process.
  • Identify and acquire communications data from communication service providers (CSPs) to support investigations and crime prevention activity.
  • Evaluate acquired data to ensure compliance with the notice/authorisation issued.
  • Identify reportable and recordable errors and take appropriate action under codes of practice so that information is accurate and properly supports crime prevention activities.
  • Engage proactively with the investigator or analyst, using your policing background and expert knowledge to assist investigators by using meaningful and effective tactics to exploit communications data.
  • Share knowledge, advice and guidance with the wider organisation, where relevant so that others can benefit, learn, and develop.
  • Engage and maintain relationships with CSPs to generate smoother joint working practices, and to allow more efficient and effective transfer of data between organisations.
  • Comply with all relevant legislation, such as CPIA, RIPA, DPA, IPA.
  • Provide MPS primary support to critical incidents, life at risk, kidnaps, MTFA’s, C3000 and Lambeth SOR deployments.
  • Successful applicants will be required to undertake an initial CIU training programme, which will include working with different CIU teams, initially including some outside of the SCCT.
  • Successful applicants may be required to work on different workstreams within the SCCT according to business need.

Essential Skills and Experience:

  • In-depth knowledge of the Investigatory Powers Act 2016, Communications Data Codes of Practice, and associated legal frameworks (CPIA, ECHR, Data Protection Act).
  • Understanding of communications data acquisition processes and systems, including OPTICA and mapping tools.
  • Understanding of disclosure and evidential frameworks including CPIA, ECHR, and Data Protection Act.
  • Experience applying communications data in serious and complex criminal investigations.
  • Ability to critically assess and apply legislative thresholds in complex operational scenarios.
  • Proficient in digital data analysis and mapping to derive actionable intelligence.
  • Demonstrated ability to work under pressure in high-risk, time-critical situations.
  • Experience in handling and securing sensitive digital intelligence for evidential use.
  • High attention to detail to ensure legal compliance, data accuracy, and audit traceability.

Qualifications:

  • Accredited SPoCs who are up to date with CPD.
  • You will be provided full training by the dedicated CIU training team. This training will teach you the core foundations of how to use our systems.

Additional Requirements:

  • This role is primarily a Monday – Friday role working a mixture of early and late shifts.
  • Applicants from policing, intelligence, regulatory, or comparable law enforcement backgrounds are welcome.
  • Achieve or maintain Intelligence Professionalisation Programme Certification throughout MO2 tenure.
  • Vetting requirement: minimum Security Check (SC) and Management Vetting (MV).

Completed applications must be submitted by 23:55 on 26 July 2026.

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If youneed any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more aboutpolice fitness standards .

Read our full disability confidence statement.

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Communications Data Investigator - Single Point of Contact (SPOC) - Complex Crime Team - 03 employer: Metropolitan Police

As a Service Manager at Met Business Services, you will join a forward-thinking organisation that prioritises inclusivity, diversity, and continuous improvement within its workforce. With a strong emphasis on employee growth and development, the company fosters a supportive culture that encourages innovation and collaboration, making it an excellent employer for those seeking meaningful and rewarding careers in a dynamic public sector environment.

Metropolitan Police

Contact Details:

Metropolitan Police Recruitment Team