Strategic Delivery & Assurance Lead in City of Westminster

We are looking for an ambitious delivery or strategy professional to join the Met’s Professionalism Strategy, Policy, and Performance Unit (PSPPU). The Delivery and Assurance lead ensures that delivery of the Professionalism Directorate’s key priorities and continuous improvement is cohesive and drives outcomes. The role provides strategic leadership to the delivery and assurance team, and is a rare and exciting opportunity to work at the heart of the Metropolitan Police, developing your operational and strategic insight into misconduct, vetting and wider police integrity matters.

The post holder is expected to grasp complex issues quickly and incorporate quantitative and qualitative analytical insight to inform decision‑making, often involving oral and written advice to senior police officers and staff in the Met, and to senior decision‑makers in other organisations. You will be key to unblocking issues preventing progress within our priority delivery areas, and supporting the Deputy Director writing and coordinating board papers, decisions and driving actions.

This role will be based in the Met’s Professionalism Directorate but will also require you to work closely with and alongside other internal teams and operational policing colleagues to help implement and monitor significant change across the Business Group and organisation. The Met’s Professionalism Strategy, Policy and Performance Unit has been established to support the Professionalism Chief Officer Group deliver integrity, conduct and cultural reform and drive high professional standards across the organisation, ultimately answering to Assistant Commissioner Rachel Williams. The team are responsible for driving a range of strategic workstreams and projects that support the functioning of a large operational Business Group and contribute to Met’s mission of more trust, less crime and high standards.

Key responsibilities

• Strategic planning and governance: You will lead the full business planning cycle for the Professionalism Business Group, ensuring all plans are coherent, deliverable and aligned to corporate priorities. Working closely with subject‑matter experts, you will draft and maintain key strategies and implementation plans, including responding to internal and external audits and inspections, while ensuring robust governance through clear decision routes, well‑structured records, and auditable accountability.
• Delivery and performance oversight: You will oversee delivery of key priorities and services across the Professionalism portfolio, working with experts and operational colleagues to test assumptions, unblock issues and drive progress. Using performance data and MI, you will challenge and improve delivery, identify cross‑cutting risks and opportunities, and maintain core delivery materials; ensuring governance boards are supported with clear insight, risks, and recommendations.
• Briefing and Advice: You will lead the drafting of high‑quality board papers, strategy documents, briefings and speaking notes for Chief Officers, translating complex and sensitive issues into clear, evidence‑based advice. You will also support the Deputy Director by coordinating decisions, tracking actions and ensuring timely follow‑through across governance fora.

Working as part of a multi‑disciplined team, you will:

• Drive high‑quality business group strategic and business planning.
• Establish governance and performance management frameworks, to ensure policy and reform initiatives are delivered to agreed timelines, quality standards, and benefits realisation criteria.
• Oversee performance insight and reporting by designing dashboards, metrics, and analysis that enable the organisation to monitor progress, identify risk, and make evidence‑based decisions.
• Oversee central oversight of audits / inspection inputs and outputs.
• Oversee delivery of Professionalism’s NMfL 2 key priorities, and business group key deliverables, monitoring progress via governance, performance metrics and evidence, and support unblocking implementation challenges through advice and friendly challenge to delivery leads.
• Draft high quality strategic and policy briefings and board papers for organisational governance.

Desirable experience

• Corporate support experience (e.g., governance, portfolio, secretariat) and familiarity with decision‑making processes.
• Experience in risk, delivery or insight/performance functions.

Key skills and qualities

• Outstanding written and verbal communication, with a track record of producing succinct, influential papers and briefings for senior leaders.
• Numerate and analytically strong: confident interpreting and challenging performance data/MI, KPIs and evidence to drive decisions.
• Exceptional organisation and prioritisation: able to manage competing demands at pace with strong follow‑through and attention to detail.
• Strategic and critical thinker: able to synthesise complex information quickly and shape coherent recommendations.
• Relationship leadership: proven ability to own, influence and manage relationships with senior officers (ACs, Commissioners) and their teams.
• Problem solver and improver: identify opportunities, design solutions and drive changes that measurably improve delivery performance.
• Personal resilience and autonomy: operates confidently with minimal supervision in a complex, fast‑paced environment.

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long‑term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long‑term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.