Governance and Risk Manager - Met Business Services (MBS)

The Met Business Service (MBS) is a critical enabler of the Met's strategic objectives, including the delivery of the New Met for London. The MBS Delivery Services function is primarily responsible for ensuring that business services are delivered consistently, efficiently, and in alignment with user needs and strategic priorities.

The Governance and Risk team are responsible for the operational monitoring and reporting of MBS risks and audit activity to support an integrated governance regime, ensuring delivery of services for compliance and in line with MPS agreed processes. The Governance and Risk Manager plays a key role in ensuring that enabling functions operate within a robust governance and compliance framework that supports effective decision-making, risk management, and service resilience. The postholder leads the coordination of governance activities, ensuring the forums, processes, and reporting are consistent, and support organisational priorities. Working under the direction of the Governance and Risk Lead, the postholder helps maintain oversight of operational risk and compliance across enabling service functions. This includes managing risk registers, coordinating governance submissions and supporting assurance reporting to senior leadership.

Duties and Responsibilities:

• Governance Framework Management: Maintain and enhance enabling functions governance frameworks, ensuring clear accountability, escalation, and decision-making. Coordinate governance forums, track actions, and communicate outcomes effectively.
• Wider MPS Governance Integration: Ensure governance and risk reporting feeds into MPS-wide governance forums. Communicate issues, escalations, and assurance insights to senior leadership. Highlight dependencies and trends to inform organisation-wide decisions.
• Risk Management and Compliance: Oversee risk registers, ensuring risks are identified, assessed, and mitigated. Monitor compliance with policies, standards, and audit requirements, escalating issues where needed. Work with Service Leads and the Performance & Assurance team to ensure operational risks are reflected in governance.
• Strategic Assurance and Reporting: Maintain audit and governance documentation/frameworks, ensuring accuracy and alignment to policy. Coordinate assurance checks to verify adherence to agreed processes. Provide risk and compliance insight to support reporting and decision making.
• Performance Alignment and Insight: Collaborate with Performance & Assurance team to ensure governance and risk insights inform performance reviews. Highlight emerging trends and dependencies to support prioritisation and resource allocation.
• Long-Term Risk & Assurance Planning: Work with colleagues across the Met to develop and assess future scenarios and strategic risks, providing insight into long-term organisational priorities. Communicate findings effectively with senior leaders and external stakeholders (e.g. MOPAC, Home Office) to support strategic decision-making and enhance assurance frameworks.
• Continuous Improvement: Maintain governance and risk frameworks to improve efficiency and accountability. Capture lessons learned from audits, reviews, and risk activity to strengthen governance practice.

Benefits:

• Annual leave entitlement of 28 days plus bank holidays, rising to 33 days after 5 years of service
• Civil service pension arrangements
• Interest free season ticket loans
• Membership of Met sports and social clubs
• Flexible working conditions and many more.

How to Apply:

To begin your career at the Met, please click the "apply button". The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement. Completed applications must be submitted by 23:55 on 4th March 2026. Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence one to two weeks after the vacancy has closed. Following application review, successful candidates will be invited to interview. Interview dates are to be confirmed.

Essential Skills:

• Ability to produce clear, accurate, and timely governance and risk reports for leadership and operational teams
• Strong analytical skills to interpret operational, risk and performance data, identifying trends and areas of concern
• Skilled in maintaining governance forums, registers, and assurance reporting processes
• Effective communicator, able to engage with service delivery teams, corporate functions and senior stakeholders
• Ability to manage multiple priorities across governance, risk and assurance activities, working methodically under pressure
• Collaborative working style, supporting integration of governance and risk oversight into operational processes

Experience:

• Experience coordinating governance, compliance or risk activities within a complex organisation
• Track record of producing governance and assurance reporting, dashboards or risk updates for senior decision-making
• Experience supporting operational assurance, audits, or compliance reviews
• Experience embedding governance and risk controls into operational processes through cross-functional collaboration
• Experience liaising with internal audit, regulatory, or assurance functions to ensure consistent governance and risk management

Knowledge:

• Understanding of governance frameworks, compliance and assurance processes within complex organisations
• Knowledge of risk management principles, including identification, assessment, escalation, and mitigation of operational risks
• Awareness of public sector or corporate regulatory requirements, internal audit standards, and organisational policies
• Understanding of how governance and risk oversight supports operational service delivery and operational effectiveness
• Familiarity with assurance techniques, performance reporting, and review processes to monitor compliance and risk

Reports To: Governance & Risk Lead (Band B)

Disability Confident Statement:

The Met is committed to being an equitable, inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long-term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.