At a Glance
- Tasks: Lead a dynamic team to deliver exceptional workspace services and enhance customer satisfaction.
- Company: Join a forward-thinking organisation focused on continuous improvement and teamwork.
- Benefits: Attractive salary, professional development opportunities, and a supportive work environment.
- Other info: Regular travel between sites in London and Nottingham/Derby for a diverse work experience.
- Why this job: Make a real difference in creating a positive workspace for colleagues and stakeholders.
- Qualifications: 5+ years in Facilities Management, strong leadership skills, and a commitment to service excellence.
The predicted salary is between 47274 - 49762 £ per year.
Permanent, Full-time position (37.5 hours)
Beeston, Nottingham: £47,274 - £49,762 London: £48,976 - £51,553
In your new role as Regional Workspace Services Manager (formerly Regional Facilities Manager) you will report to the Head of Workspace Services and join a highly motivated, customer-focused team. You will act as a role model, deliver service excellence, own the customer interface, build meaningful stakeholder relationships, and foster continuous improvement and colleague development within an enthusiastic and dynamic "One" team spirit.
You will maintain and, where possible, exceed KPIs in areas such as statutory compliance and health and safety. Your collaboration with peers and colleagues will shape how you provide an environment that supports staff growth. Regular travel between MTVH sites in London and Nottingham/Derby is required.
Qualifications & Experience
- Track record of commitment to customer service and continuous improvement.
- 5+ years of experience in Facilities Management or a similar field.
- Working toward or holding a qualified professional status, with at least Certificate Level of qualification.
- Leadership and people‑management experience.
- Demonstrable problem‑solving and solution-oriented experience within a similar-sized portfolio.
- NEBOSH or IOSH qualification.
- Experience in the housing sector is desirable but not essential.
Benefits
Competitive salary ranges for both Beeston/Nottingham and London locations, plus benefits commensurate with the role.
Regional Workspace Services Manager in Nottingham employer: Metropolitan Housing Trust
As a Regional Workspace Services Manager at MTVH, you will thrive in a supportive and dynamic work environment that prioritises customer service and continuous improvement. With competitive salaries and a strong focus on colleague development, you will have ample opportunities for professional growth while fostering meaningful relationships within a collaborative team. The role's location in Beeston, Nottingham, offers a vibrant community atmosphere, making it an excellent choice for those seeking a fulfilling career in facilities management.
Contact Details:
Metropolitan Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Workspace Services Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field and let them know you're on the hunt for a Regional Workspace Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your commitment to customer service and continuous improvement. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully managed teams and improved processes in your previous roles. Highlighting your problem-solving abilities will demonstrate that you're the solution-oriented manager they need.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process. Let's get you that Regional Workspace Services Manager position!
We think you need these skills to ace Regional Workspace Services Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commitment to customer service and any relevant Facilities Management experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Regional Workspace Services Manager role. Share specific examples of how you've delivered service excellence and built stakeholder relationships in the past.
Showcase Your Qualifications:Don’t forget to mention your qualifications, especially if you have NEBOSH or IOSH certifications. We love seeing candidates who are committed to continuous improvement and professional development!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Metropolitan Housing Trust
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Regional Workspace Services Manager. Brush up on your knowledge of facilities management, customer service excellence, and health and safety regulations. This will help you answer questions confidently and show that you’re the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or managed a project. Highlight how you fostered collaboration and continuous improvement within your team. This will demonstrate your ability to be a role model and build meaningful stakeholder relationships.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific challenges you’ve faced in facilities management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
