At a Glance
- Tasks: Lead a dynamic team to enhance workspace services and ensure customer satisfaction.
- Company: Join a motivated team at MTVH, focused on service excellence.
- Benefits: Competitive salary, great benefits, and opportunities for professional growth.
- Other info: Regular travel between London and Nottingham for collaboration.
- Why this job: Make a real impact in creating supportive environments for staff development.
- Qualifications: 5+ years in Facilities Management and strong leadership skills required.
The predicted salary is between 47274 - 49762 £ per year.
Permanent, Full-time position (37.5 hours)
Beeston, Nottingham: £47,274 - £49,762 London: £48,976 - £51,553
In your new role as Regional Workspace Services Manager (formerly Regional Facilities Manager) you will report to the Head of Workspace Services and join a highly motivated, customer-focused team. You will act as a role model, deliver service excellence, own the customer interface, build meaningful stakeholder relationships, and foster continuous improvement and colleague development within an enthusiastic and dynamic "One" team spirit.
You will maintain and, where possible, exceed KPIs in areas such as statutory compliance and health and safety. Your collaboration with peers and colleagues will shape how you provide an environment that supports staff growth. Regular travel between MTVH sites in London and Nottingham/Derby is required.
Qualifications & Experience
- Track record of commitment to customer service and continuous improvement.
- 5+ years of experience in Facilities Management or a similar field.
- Working toward or holding a qualified professional status, with at least Certificate Level of qualification.
- Leadership and people‑management experience.
- Demonstrable problem‑solving and solution-oriented experience within a similar-sized portfolio.
- NEBOSH or IOSH qualification.
- Experience in the housing sector is desirable but not essential.
Benefits
Competitive salary ranges for both Beeston/Nottingham and London locations, plus benefits commensurate with the role.
Regional Workspace & Facilities Services Lead in Nottingham employer: Metropolitan Housing Trust
As a Regional Workspace & Facilities Services Lead at MTVH, you will thrive in a vibrant and supportive work culture that prioritises employee development and service excellence. With competitive salaries and a commitment to continuous improvement, our team fosters meaningful relationships and collaboration across locations, ensuring a fulfilling career path in the heart of Beeston and London.
Contact Details:
Metropolitan Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Workspace & Facilities Services Lead in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show how you can contribute to their 'One' team spirit. Plus, it’ll make you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experience where you’ve tackled challenges head-on. Being able to demonstrate your solution-oriented mindset will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Regional Workspace & Facilities Services Lead in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commitment to customer service and any leadership roles you've had, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Regional Workspace Services Manager role. Share specific examples of how you've exceeded KPIs or improved services in your previous positions.
Showcase Your Qualifications:Don’t forget to mention your qualifications, especially if you have NEBOSH or IOSH certifications. We want to see how your professional status aligns with our needs!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Metropolitan Housing Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and customer service. Understand the key responsibilities of a Regional Workspace Services Manager and be ready to discuss how your experience aligns with these. Highlight any specific KPIs you've managed in the past.
✨Showcase Your Leadership Skills
Since this role involves leadership and people management, prepare examples that demonstrate your ability to lead a team effectively. Think about times when you've motivated your colleagues or resolved conflicts, and be ready to share those stories.
✨Emphasise Continuous Improvement
This position values continuous improvement, so come prepared with examples of how you've implemented changes in previous roles. Discuss any initiatives you've led that improved service delivery or enhanced customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team you'll be working with, or how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
